Real Time Analyst - Cape Town, Western Cape

Only for registered members Cape Town, Western Cape, South Africa

1 day ago

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R260,000 - R520,000 (ZAR) per year *
* This salary range is an estimation made by beBee
About The Role · Behind every great customer experience is a well-orchestrated operation. · As a · Real Time Analyst · , you are the nerve centre of the Contact Centre — monitoring live performance, anticipating pressure points, and making real-time decisions that protect service ...
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