Customer Service and E-commerce Administrator - Randburg, South Africa - Sandi Crowther Recruitment

Sandi Crowther Recruitment

Verified Company

Randburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Gauteng, Randburg

R R Monthly Basic Salary (Provident Fund and Medical Aid contribution, 13th cheque)

Northriding, Johannesburg. Opportunity exists for vibrant, enthusiastic peoples person with strong customer service experience ideally within a vet practice / pet industry.

Responsibilities:

Research and problemsolve to determine appropriate solutions for customers, think proactively, and set followups as needed to ensure contact resolution
Day to day admin related tasks including product barcode catalogue maintenance, price comparisons, customer returns, courier tracking etc.
Ensure the showroom is strikingly, effectively, accurately, and fully merchandised
Liaise with Web Content and Design team on website merchandising and effect updates
Have strong selling skills and techniques for showroom and online shoppers

Requirements:

Must be passionate about pets
23 years customer service experience (ecommerce environment is a bonus)
Vet practice and / or pet industry, products, and nutrition experience
Excellent communication skills (written, verbal and listening)
Ability to multitask
Strong organizational and time management skills
Computer literate in Excel, Word and Outlook
Be comfortable navigating webbased platforms
Must be fluent in English (other languages a bonus)
Good physical health
Own transportation
Flexible approach to working hours with a willingness and ability to respond to the seldom needs of the role outside normal office hours

For more information please contact: