Regional Sales Rep - Mbombela, South Africa - Top Talent Professional Services

Description

We are looking for an independent self-starter who can work remotely and deliver results against measured KPIs. The person must be confident, and sales focused, putting customer service first

DUTIES AND RESPONSIBILITIES
Maintaining relationships with customers through regular communication and
follow- up.
Follow-up with contacts to advance them through sales process.
Prospect for new customers.
Researching for potential new customers.
Develop an in-depth understanding of the companys products (technical and
application).
Meet or exceed required activity & performance standards.
Logging all activity in the CRM system accurately and timeously.
Actively makes APPOINTMENTS and solicits customer engagements.
Proactively meets and engages with contractors, dealers and end users.
Responds to telephone and e-mail inquiries from customers. Typically provides
support to customers with various requirements.
Utilizes specialized knowledge and experience to assist customers with issues such
as product selection, pricing, availability, and refunds/exchanges.
Generates sales quotations requiring a working knowledge of company products,
procedures, systems and practices.
Actively engages in selling company products and services.

Provides material take offs, estimates and pricing for various requirements and
building projects (e. g., decks, balustrades, pergolas, cladding and structures).
Enters orders into company system.
Handles incoming phone calls and e-mails from customers and provides requested
information in a timely and efficient manner.
Answers customer questions regarding topics such as products, pricing,
availability, delivery, backorders, specifications, returns, credits, and order
placements.
Monitors scheduled delivery dates to ensure timely delivery and expedite, as
needed.
Investigates customer complaints or concerns.
Resolves issues within company guidelines. As needed, escalates larger concerns to
internal sales regional/territory manager for resolution.
Attends induction and training as required in JNB.
Intimate understanding of the market, customers, and the competition would be
advantageous.
Respond in a timely manner to all leads. Properly qualify and convert into viable
opportunities.
Meet or exceed sales budget goals and performance KPIs monthly.
Attend sales and technical training meetings, as required in JNB.
Stay abreast of all technical data pertaining to industry products, material, and
equipment.
Perform all other duties as assigned.
Attend trade shows, meetings, seminars, and conferences as required.
Drive all Eva-Last products and brands through decking and thatching contractors,
general contractors, building Contractors, homeowners, specifiers, designers,
property managers, multi-family builders & renovators.
Foster an environment of open communication.
Maintain a high work ethic and can-do attitude, make a difference.
Coordinate projects anticipate customer needs, planning, ordering, and issue
resolution.

Characteristics:

Achievement Focus:
Business acumen
Adaptability:
Good Communicator:
Continuous Learning:
Customer Focus:
Problem Solving ability:
Sales Skills:
Technical Expertise:
Organizational Support:
Attendance and Punctuality:
Professionalism and Personal Appearance

QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
A relevant Diploma or Degree would be advantageous.
Minimum 1-2 years of relevant experience in sales preferably in the construction or building industry.
Proven track record in achieving sales quotas.
Excellent verbal communication skills.
CRM experience preferred.
Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
Bilingual would be advantageous.
8. CERTIFICATES/LICENCES/REGISTRATIONS
Valid South African driver license and own vehicle essential.

Salary plus commission, fuel allowance