Client Relations Liaison - Uvongo Beach, South Africa - Esteem Recruitment

Esteem Recruitment

Verified Company

Uvongo Beach, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Our client a lead in office automation seeks an experience Client Liaison to join there team in Uvongo

Job functions

Building and maintaining relationships with clients/customers
Conducting business reviews to ensure clients are satisfied with their products and services
Alerting the sales team to opportunities for further sales within key clients
Informing customers of new product offerings
Attending meetings with clients to build relationships with existing accounts
Achieving client relationship targets and KPI's as set by the Head of Sales
Working closely with Sales Managers and Sales Representatives
Escalating and resolving areas of concern as raised by clients
Carrying out client satisfaction surveys and reviews
Monitoring company performance against service level agreements and flagging potential issues
Ensuring relevant managers are aware of changes within clients
Passing leads to the sales team and following up on progress
Liaising with internal departments to ensure client needs are fulfilled effectively
Base retention attending to client needs
Adhere to weekly appointment targets and sales GP targets

Requirements and Skills

Minimum Grade 1
Strong interpersonal skills and an ability to build rapport with customers
23 years sales experience
Previous experience working as a client relations liaison or a track record of managing client relationships
Hardworking with a strong work ethic
Target driven and competitive
Must have your own vehicle