Microsoft 365 Specialist - Pretoria, South Africa - South African Reserve Bank

South African Reserve Bank

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Brief description

To provide specialised technical expertise and recommendations on Microsoft 365 products and services and provide third level support for Microsoft 365 while ensuring their optimum availability and performance, troubleshooting problem areas in timely and accurate manner.

Detailed description

To design, configure, test, and deploy Microsoft 365 products and services.
To provide maintenance and 3rd level support services on all Microsoft 365 products and services to ensure continued availability and performance of the technologies.
To troubleshoot and perform rootcause analysis related to Microsoft 365 products and services
To manage technology lifecycle on all Microsoft 365 products and services
To implement and maintain the governance and security model for the platform as developed by Cyber and Information Security Unit.
To proactively monitor and report on Microsoft 365 products and services availability and reliability
To provide periodic reports on the health, usage, performance, lifecycle status of the platform
To develop, maintain and document technical standards, procedures, user guides, SOP's, instructional documents etc. relating to the Microsoft 365 products and services according to best practice to ensure continuity.
To collaborate and engage with internal and external stakeholders to ensure the functionality of the deployed technologies
To remediate security vulnerabilities identified on the platform
To stay abreast of new development in Microsoft technologies.