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- Microsoft OS office literate
Client Service Administrator - Cape Town, South Africa - Greys Recruitment
Description
An established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town.
Duties:
Providing a high standard of client service.
Resolving customer queries and requests from incoming calls and email correspondence.
Fax and email accounts to clients on request.
General administrative and ad-hoc tasks.
Excellent knowledge of Excel and report writing ability essential.
Requirements & Competencies:
Grade 12.
Previous experience in a client services environment in utilities will be an advantage.
Knowledge of customer service principles & practices.
Excellent client service.
Excellent business writing skills and telephone manner.
Fully Bilingual (Afrikaans and English).
Deadline and goal orientated.
Passion for service delivery.
