Coordinator, Global Field Investigations Quality Assurance - Cape Town

The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer exper ...

This exciting opportunity is ideal for detail-oriented, analytical, and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and en ...

This exciting opportunity is ideal for detail-oriented, analytical, and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and en ...

This exciting opportunity is ideal for detail-oriented, analytical, and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and en ...

We are recruiting an experienced QA – Sales Specialist to support high-profile sales campaigns within a fast-paced BPO contact centre environment. · This role is critical in driving conversion, revenue growth, and world-class customer experience through strong quality governance ...

Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow and protect what matters most. Quality Assurers are responsible for monitoring and analysing sales and service interactions between consultant ...

+The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer expe ...

We're searching for a Quality Engineer (QE) with a passion for technology to join a dynamic Cape Town team. · We'll help deliver community-first online platforms for education and enterprise clients. Work alongside 2 developers and fellow QEs, reporting to the QA Manager, ...

Afri Training specializes in designing customized courses for businesses addressing specific knowledge gaps through flexible training programs that integrate into work schedules. · Ensure quality compliance health and safety continuous improvement of all education training assess ...

The Quality Assurance Lead will be responsible for establishing, managing and leading end-to-end Quality Assurance (QA) practices across a large scale SAP landscape. · ...

The Administrator will primarily support our ICS fund operations quality assurance initiative. The post holder will be responsible for assisting with the establishment of a quality assurance program within ICS Fund operations. · ...

Lasec SA is looking to recruit a Quality Assurance Officer based at the NdabeniOffices in Cape Town. · ...

We are looking for a Quality Assurance Consultant to monitor and analyze interactions of agents and customers to provide feedback to employees and managers on adherence to policies, procedures, and customer experience while maintaining relationships with business partners. · The ...

We are seeking a Quality Assurance Engineer to join our agile team at South Africa's fastest-growing fintech. You will be responsible for owning the quality and automation strategy across web and mobile platforms, ensuring every release meets the highest standards. ...

We are – the Rank Group. From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. · This is such an exciting sector to be part of, bringing entertainment to millions ...

Bachelor's Degree in Information Systems Computer Science Mathematics Engineering preferred with minimum of 2-3 years QA testing experience software/technology environment. · ...

Job summary · Kenvue is currently recruiting for a Quality Assurance Specialist. · Ensuring shop floor plant quality through GEMBA walk's, quality inspections, self inspections and effectiveness checks. Responsible the day-to-day management to the sample and document retention ro ...

+ Job summary If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety — this role is for you. · ...

Job Purpose · Supports the development, implementation, review, and facilitate continual improvement of the QMS bothwithin SA QA and the other business units as required by GMP requirements. · Supports the development, effective implementation and ongoing management of the Standa ...

The Quality Assurance Lead will be responsible for establishing managing and leading end-to-end Quality Assurance (QA) practices across a large-scale SAP landscape. · Key Responsibilities · Lead the set-up preparation and execution of Quality Assurance activities across SAP proje ...

Join an agile team at South Africa's fastest-growing fintech where you'll work with disruptive payment solutions AI adoption and cutting-edge technology across our 3.7 million customer base within PayJustNow and Finchoice Be part of a purpose-driven organisation making a real dif ...