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    Account Manager - Cape Town, South Africa - CV Library

    CV Library
    CV Library Cape Town, South Africa

    6 days ago

    Default job background
    Full time
    Description

    Hours - 10:00-19:00 / 11:00-20:00

    At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.

    Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too

    We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch

    We now have an exciting, full-time opportunity for an experienced Account Manager who will help grow our Agency portfolio.

    Ideally you will be a driven and passionate individual with proven Account Management experience, in addition to excellent negotiation skills. You will ideally live within a commutable distance of our new office in Tyger Valley, as this is an office-based role.

    This role is all about building strong relationships to retain and develop existing clients, as well as developing new business and new clients.

    Key Responsibilities

    • Managing and increasing sales by maintaining and developing customer accounts.
    • Actively developing sales from new and lapsed customers.
    • Growing the account base, through proactive and structured account reviews.
    • Continually maximizing profit through effective account management, finding new upsell opportunities, ensuring accounts are purchasing additional products.
    • Achieving individual sales targets and managing each of your customer accounts to the agreed level.
    • Providing an excellent level of service to all customers.
    • Forecasting future sales and buying patterns for all accounts.
    • Keeping your Team Leader informed of any significant developments with key customers.

    Requirements

    Essential Requirements

    • Sales experience, with the ability to identify and maximise upsell opportunities.
    • Strong negotiation skills with experience speaking to key decision makers and handling objections
    • A confident and outgoing individual with interpersonal skills
    • Able to demonstrate good organisational qualities and able to multi-task efficiently.
    • Ability to work calmly, effectively and to listen whilst working to various KPI's
    • Obtain and respond positively to feedback

    Desirable Requirements

    • Experience in managing clients through to renewal.
    • Experience of working with Microsoft office applications.

    Benefits

    At CV-Library, we are a team. We welcome the best talent to work for us, irrespective of race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible or non-visible).

    We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

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