Logistics Supervisor- Direct Ship - Johannesburg, South Africa - Optential Consulting
Description
Signal Hill Products is looking for a Logistics Supervisor- Direct Ship
Position/Title:
Logistics Supervisor
- Direct Ship
Reports To:
Logistics GM
Function:
Logistics
Area:
Logistics - Gauteng
Number of Reports: 0
Overall Responsibility:
The Logistics Supervisor
- Direct Ship
This role will focus on ensuring efficient service delivery, maintaining exceptional customer service, optimizing costs, by optimizing the Direct Ship mode.
Focus Area 1- Service Delivery
- Direct Ship
- Oversee and manage SHP direct ship logistics operations i.e., Sedibeng (later SHP Gauteng) and Signal Hill Breweries.
- Ensure timely and accurate service delivery to customers, maintaining high levels of customer satisfaction.
- Coordinate with internal teams and stakeholders i.e. Planning department, trade marketing, telesales etc. to meet service level agreements.
- Monitor and evaluate delivery performance, implementing corrective actions as needed.
Focus Area 2- Customer Service
- Manage all aspects of customer service related to the direct ship logistics operations.
- Manage all aspects of customer service related to the direct ship logistics operations
- Collaborate with logistics providers and internal teams to ensure efficient order fulfilment and ontime deliveries
- Implement customer service metrics to evaluate performance and continuously improve service quality.
- Ensure accurate and uptodate master data related to products, customers, suppliers, and logistics parameters
- Implement data quality checks and maintain data integrity within logistics systems
Focus Area 3
- Direct Ship
- Evaluate and optimise the Direct Ship mode for SHP operations
- Analyse transportation routes, performance, and transit times to identify optimisation opportunities.
- Collaborate with internal team re. providing input to negotiate favourable contracts and service agreements with transport providers.
Focus Area 4- Productivity and Efficiency
- Tracking and meeting weekly logistics costs against budgets and targets.
- Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
- Maximise direct ship and "coloading" to ensure the most optimum distribution modes are used.
- Develop and implement standard operating procedures and "ways of working" to streamline logistics processes and improve productivity.
- Collaborate with SHP Chep administrator to ensure accurate tracking and management of CHEP
- Collaborate with finance to develop logistics budgets
Requirements of the Role:
- Bachelor's degree in logistics, supply chain management, or a related field (or equivalent experience).
- Proven experience in logistics operations, preferably in a supervisory or managerial role.
- Familiarity with 3PL supplier management
Preferred Skills/Competencies:
- Excellent communication skills, both written and verbal.
- Strong analytical and problemsolving abilities.
NB:
Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive.
The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job levelFor more information please contact:
Robina Steyn
Job Type:
Permanent
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelors (required)
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