Technical Support Technician - Stellenbosch, South Africa - Exceed Recruitment and Human Resource Consultants

Exceed Recruitment and Human Resource Consultants

Verified Company

Stellenbosch, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Reference: 9367 CM

Consultant:
Christa Mostert

Working with clients/colleagues to identify technical problems and advising on the solution.
Logging and keeping records of client/colleague queries.
Updating our online support documents so colleagues can troubleshoot any problems.
Testing and fixing faulty equipment through basic troubleshooting
Dealing with daily customer issues appropriately.
Working out of office hours daily and minimum of two weekends a month.

Qualifications:

Minimum of 2-3 years working experience

An additional computing course:
BTEC, National Certificate, Diploma or equivalent
Good grades in English, Math and IT or Science
Independent problem solver and analytical thinker
Perseverance
Ability to work under
Dependable, responsible and collaborative
Supportive Team Player
Fast learner
Self-driven
Self-motivated and able to demonstrate initiative
Excellent communication skills
The ability to explain your approach and the process you follow
Excitement about technology

How to Apply:

If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.