- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Administrative procedures and systems
- Banking procedures
- Business terms and definitions
- Business writing
- Cluster specific operations
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Adaptability
- Communication
- Collaborating
- Customer Focus
- Decision Making
- Managing Work
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Reservations Agent
2 days ago
Hilton Durban, South Africa Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · **What will I be doing?** · As a Reservation Agent, you will serve as the first line ...
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Marketing Agent
6 days ago
Hilton Durban, South Africa**Description - Internal** · A Marketing Agent will work with the Commercial Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. · **What will I be doing?** · As Marketing Agent, you will work with the Commercial Manager to assist in t ...
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Reservations Agent
23 hours ago
Hilton Durban, South AfricaReservations Agent · A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · **What will I be doing?** · As a Reservation Agent, you will ser ...
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Sales Agent
5 days ago
DroneRSA Durban, South AfricaThis is a commission based opportrunity. · A commission-only sales job or opportunity as we prefer to call it, is a mutually beneficial partnership between a company Principal and a self-employed sales agent, manufacturers rep or sales agency where the agent and company have a co ...
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Site Agent
2 days ago
Assegai Recruitment (Pty) Ltd Durban, South AfricaRespected construction company is looking for a Site Agent for a +/- 12 month contract in Verulam, KZN - Pipe/Pedestrian Bridge and associated steel pipeline. · **Requirements**: · - Well versed in civil contractual matters (GCC, Colto, identifying potential claims, MS projects e ...
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Fibre Agents
6 days ago
Vodacom Durban, South AfricaVodacom Franchise Dealer on the look for Fibre Agents in KZN & PMB · We are looking for customer friendly, hardworking and self motivated individuals who are passionate about sales · Your aim will be to promote and upsell Fibre to customers · QUALIFICATIONS REQUIRED: · - Matric o ...
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Reservations Agent
2 days ago
Hotelstay PTY LTD Durban, South Africa**Reservations Agent** · **Job description** · **Reservations Agent** · We are seeking a motivated, Detail oriented individual to join our company as a · Reservations Agent. You will be required to service customer accommodation request in a timeous and professional manner. · The ...
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Telesales Agent
2 days ago
Cartrack Durban, South Africa**Listing reference**: cartr_000473**Listing status**: Online- · **Position summary** · **Industry**:Automotive Sector · **Job category**:Sales and Purchasing · **Location**:Durban · **Contract**:Fixed Term Contract · **Remuneration**:Basic benefits commission · **EE position**:N ...
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Sales Agent
22 hours ago
TUG Durban, South AfricaWe are looking for an outstanding Telesales Agent to join our thriving sales team in Berea, Durban. · We are expanding with the aim of massive growth and quality of our Sales Department. · We have several positions available for those wishing to create a better future for themsel ...
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Telesale Agent
2 days ago
TUG Durban, South AfricaTelesales Agents wanted for sales team in Westville, Durban. · **Call center with a Difference - Shifting Lives is at the core of everything we do.** · Minimum requirements: · - Matric · - 1 year Call Center Sales Experience · - Available immediate. ...
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Insurance Agents
1 week ago
Rewardsco Durban, South Africa**Job Details**: · - Division Mondo Financial- Business Unit Outbound- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- Salary R R78 000 per annum**Start the New Year with a New Career** · We are looking for **Strong, Target ...
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Telesales Agent
3 days ago
Urban Lifestyle Rewards Durban, South Africa_ **CALLCENTRE AGENTS REQUIRED**_ · - Matric Essential · - Minimum 1 year Cellular Experience Required · - Outstanding Com + Incentive Structure · - Basic salary R5000 · - Situated in Umhlanga · **We looking for the BEST ** · **Join our Team Today** · Contact Annalene: · Pay: Fr ...
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Telesales Agent
1 week ago
Debt Solution South Africa Durban, South AfricaDebt Solution SA is recruiting high performing telesales agents · Being a part of the financial sector, we offer a unique take on the call centre environment. · If you are looking to expand your skill-set and knowledge, then joining our team is your next step · Whatsapp Enrique o ...
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Sales Agent
1 week ago
JAYSONS GAS Durban, South AfricaA retailer based in Chatsworth is currently looking for a dynamic, efficient and qualified Sales agent to join their team. · The agent will perform the following duties: · - Receiving and processing orders · - Issuing sales transaction invoices · - Verifying orders, including cus ...
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Insurance Agents
3 days ago
Rewardsco Sales Durban, South Africa**Start the New Year with a New Career** · We are looking for **Strong, Target Driven** **INSURANCE AGENTS** with qualifications and proof of commission earnings to market our Insurance products for various Blue Chip companies. · All you need to have is **8 Months Outbound** sale ...
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Ramp Agent
1 week ago
FlySafair Durban, South AfricaSafair Operations, operating as Flysafair, has a vacancy for **Ramp Agent** at our **King Shaka International Airport.** The successful applicant will report to the **Manager: Base Airport** · **RESPONSIBILITIES**: · - Ensure Safety regulations is adhered at all times regarding D ...
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Retentions Agent
1 week ago
Centrevo Durban, South AfricaRETENTIONS AGENTS REQUIRED · REQUIREMENT: · - MATRIC · - 1 YEAR CALL CENTER EXPERIENCE, SALES AND RETENTIONS · - WELL SPOKEN · - INBOUND AND OUTBOUND CALL HANDLING · - FRAUD SCREENING AND MITIGATION · ALL INTRESTESTED APPLICANTS TO WATS APP CVS TO · Ability to commute/relocate: ...
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Upgrades Agents
3 days ago
Rewardsco Sales Durban, South AfricaWant that **work life balance **_**without compromising your salary?**_ · Well, we offer up to **R 6500** for **highflying mobile agents with 8 months recent upgrades, new lines, or migrations experience within the local market. Proven track record **essential**.** Prior Siebel e ...
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Collections Agent
1 week ago
Debt Solutions SA Durban, South AfricaDebt Solution SA is currently looking to employ a · Collections Agents · Requirements. · - Be computer literate · - Have experience in contacting credit providers to follow up on tasks related to the Debt Review process · - 2 years Collections experience · - Good administration s ...
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Sales Agent
1 week ago
Debt Solution South Africa Durban, South AfricaWe are recruiting driven and motivated sales agents, who aspire to push targets within the sales force. · **Role and Responsibilities**: · - Consistently deliver quality sales pitch to potential clients. · - Consistently meet monthly targets. · - Comply with company operations wi ...
CS Agent - Durban, South Africa - Nedbank
Description
Closing Date
02 May 2024
Job Purpose
To provide support to all SAP users, to maintain the efficient functioning of the CSD system, and assist the Structured Lending Squad with analysis, testing and month end processes, thus contributing to business efficiency and improved client service
Job Responsibilities
Management and Resolution of Service Requests
• Action all assigned service requests timeously.
• Investigate queries and log explicit and comprehensive service requests, where necessary.
• Ensure that all service requests are monitored to ensure the effective use of the CSD system.
• Identify potential problem areas and processes within SAP and the CSD system.
• Assist in defining solutions that will enhance business efficiency within the department and the
business.
Contribution to the Structured Lending Squads
• Provide detailed analysis of SAP issues raised by users
• Assist SAP Structured Lending squads by contributing to requirements, detailed testing of fixes or new
functionality in SAP (negative and positive).
• Contribute to the month end process by running reports to and resolving issues that arise.
Monitoring of E-Statements and Returned Mail
• Extract and action the e-statement exceptions reports
• Update SAP system for all returned mail and e-statement errors
• Monitor and distribute bad address reports timeously.
Projects and Data Clean-up
• Assist with projects and data clean-up in SAP on request from the business
• Assist with alignment of data in SAP after system upgrades and changes.
• Participate in data clean-up initiative.
Data Integrity – Exception Reports
• Monitor all the exception reports and take appropriate action to correct errors as identified.
• Constantly review the integrity of the exception reports to ensure that they remain relevant.
Where necessary, make recommendations to SAP Team for system improvements
Essential Qualifications - NQF Level
Preferred Qualification
Business Related Degree
Minimum Experience Level
• Minimum five years experience in SAP Loans and FI modules
• At least five years corporate banking experience
Technical / Professional Knowledge
Behavioural Competencies
Employment Equity Statement
PREFERENCE WILL BE GIVEN TO INDIVIDUALS FROM UNDERREPRESENTED GROUPS
Please contact the Nedbank Recruiting Team at