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    Disbursement Consultant - Cape Town, South Africa - Sterling Lexicon

    Sterling Lexicon
    Sterling Lexicon Cape Town, South Africa

    Found in: Talent ZA C2 - 1 week ago

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    Full time
    Description

    Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

    Disbursement Consultant ( Service delivery)

  • To create, update and maintain all Client specific billing requirements in Client billing handbook and keep Client disbursement fees spreadsheet updated.
  • Regularly review the client billing handbook for accuracy and changes in client personnel.
  • To manage disbursement and own the mailbox to the highest standards and respond to queries and requests within 24 hours
  • To resolve client, assignee and third party queries per agreed service level agreements
  • To ensure any issues are promptly escalated where appropriate and that corrective action is taken
  • To understand and administer clients' policies for Disbursements (per diem's/assignee expenses)
  • To make sure that claims and invoices have got proper authorisation and audit for accuracy and approve per client policy
  • To ensure all costs and related fees are invoiced to clients by regularly reviewing the mailbox and SharePoint and reconciling the unbilled disbursements report
  • To ensure all data in Internal operating system is correct for accurate reporting by working in collaboration with service delivery teams
  • To upload all disbursement supplier invoices and corresponding backup communications onto paperless system (Docuware)
  • To ensure all disbursement costs are entered on system (Helix)
  • To issue client invoices/credit notes accurately in accordance with client requirements and within agreed timeframes
  • To submit all invoices/credit notes to clients within agreed timeframes and in accordance with specific requirements
  • To follow the disbursement and billing processes and regularly suggest improvements
  • To provide cover for other team members in case of holidays/absence

    • SKILLS & EXPERIENCE

  • Ability to demonstrate attention to detail
  • Be proactive
  • Ability to demonstrate data accuracy
  • Ability to demonstrate mailbox management
  • Ability to work under pressure and to tight deadlines
  • Excellent written communication skills at all levels
  • Excellent numeracy skills
  • Excel intermediate skills
  • Basic accounting skills

    • ADVANTAGES

  • Billing experience
  • Relocation services experience
  • Experience of relocation systems
  • Language skills
  • Cash flow management

    • Finance package experience

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
    national origin, disability, or status as a protected veteran.

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