Call Centre Agent - CapeTown, South Africa - West Coast Personnel

Description

Call Centre Agent New Business Development (Hardware) - 3 month Fixed-Term Contract Commission Based - Monday to Friday, 08:00 - 17:00 - Brackenfell, Cape Town

Position Overview: My client is seeking a dynamic Call Centre Agent with a track record of success in sales, particularly within the Hardware Industry. This role involves engaging potential clients via phone calls, promoting our construction products/services, and driving sales. The ideal candidate must possess excellent communication skills, a proven sales background, and proficiency in both English and Afrikaans. Social media platforms updates experience and strong computer literacy are essential for this position.

Key Responsibilities:

· Conduct outbound calls to potential clients to introduce our construction products/services and generate sales leads, utilizing effective sales techniques to convert leads into confirmed sales, meeting or exceeding sales targets.

· Maintain accurate records of all sales interactions and follow-up activities.

· Provide exceptional customer service.

· Stay updated on industry trends and product knowledge.

· Create and update social media content across various platforms to support marketing initiatives.

Requirements:

· Minimum of 3 years of proven sales experience, with a focus on the Hardware Industry.

· Fluent in both English and Afrikaans, with excellent verbal and written communication skills.

· Proficient computer skills, including MS Office Suite.

· Strong negotiation, persuasion, and closing skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Familiarity with social media platforms (e.g., Facebook, Twitter, Instagram) and the ability to create engaging content.

· Matric Certificate required.

Benefit:

· Competitive commission-based compensation structure.

· Potential for contract extension or permanent employment based on performance and business needs.