Duty Manager - Somerset West, South Africa - Evergreen Lifestyle Villages (Pty) Ltd

Evergreen Lifestyle Villages (Pty) Ltd

Verified Company

Somerset West, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

ABOUT OUR COMPANY

Established in 2008, Evergreen Lifestyle is South Africa's premier retirement brand with a reputation for developing and operating exceptional retirement villages.

It delivers a Partnership for Life promise based on 5 pillars of trust - physical security, financial peace of mind, continuous care, a sense of community and exceptional hospitality.

There are currently seven operating villages in the Western Cape and Gauteng, with a new village under construction at Sitari Country Estate.

Evergreen is committed to extending its national reach into the Eastern Cape and KwaZulu-Natal, and intends to deliver 10,000 homes to retirees across South Africa by 2030.

What are we looking for?
We are looking for a competent, versatile, and meticulous Duty Manager to join our team.

Key responsibilities include, but not limited to:

Maintaining residents' database (contains all residents' personal details i.e., contacts ID, medical, next of kin info, etc.).
Prepare handover docs/packs for new residents.
Managing Evergreen units.
Ensuring all residents receive a gift and a card on their birthday.
Following up with relevant suppliers regarding invoices / statements.
Clear understanding of Creditors / Service level agreements and contracts
Collecting and submitting invoices and statements on a monthly basis and typing of payment requisitions.
Clear understanding of Debtors (Monthly levy accounts) working out additional charges / recoveries (domestic, medical, maintenance, water, electricity, parking & other charges) for submission and checking / distributing once signed off. Follow up on payment.
Manage monthly levy accounts.
Prebilling check on a monthly basis
Serving refreshments to clients
Keeping all lists updated, i.e., telephone, speed dial, emergency no.'s, landscaping allocation, pets, access registers, attendance registers, etc.
Maintaining / designing standards forms /documents and templates.
Filing maintaining of filing systems for residents, accounts & general admin files.
Keeping notice boards updated.
Liaising with various contractors / suppliers / service providers.
Ordering of uniforms.
Do charge out sheets of domestic and utility workers on a monthly basis.
Assist Assistant Village Manager whenever necessary.
Manage monthly payroll administration.
Assisting with compiling the monthly newsletter.
Weekly menu's and what's Happening to be compiled and send out.
Organising hospitality initiatives planning and execution.
Facilitate training for all staff.
Attend to maintenance requests / issues, logging them, keeping an uptodate schedule, following up meeting with Maintenance Manager to sign off completed works.
Overlooking cleaners & utility worker/s ordering of stationery and cleaning material on a monthly basis, stock take weekly.
Interacting with all sections of the village security / maintenance / cleaning & utility assisting them where ever possible.
Maintaining residents' database (contains all residents' personal details i.e., contacts ID, medical, next of kin info, etc.).
Prepare handover docs/packs for new residents.
Ensuring all residents receive a gift and a card on their birthday.