Duty Manager - Bergvliet, South Africa - Evergreen Lifestyle Villages (Pty) Ltd.

Evergreen Lifestyle Villages (Pty) Ltd.

Verified Company

Bergvliet, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

ABOUT OUR COMPANY

Established in 2008, Evergreen Lifestyle is South Africa's premier retirement brand with a reputation for developing and operating exceptional retirement villages.

It delivers a Partnership for Life promise based on 5 pillars of trust - physical security, financial peace of mind, continuous care, a sense of community and exceptional hospitality.

There are currently seven operating villages in the Western Cape and Gauteng, with a new village under construction at Sitari Country Estate.

Evergreen is committed to extending its national reach into the Eastern Cape and KwaZulu-Natal, and intends to deliver 10,000 homes to retirees across South Africa by 2030.

MINIMUM CRITERIA

Grade 1
Previous experience (advantageous)
Tertiary qualification in Hospitality or Hotel Management (advantageous)
Ability to work shifts and weekends

REQUIREMENTS AND COMPETENCIES

Keeping all lists updated, i.e., telephone, speed dial, emergency no.'s, landscaping allocation, pets, access registers, attendance registers, etc.
Knowledge of MS Office, MS Excel, MS Outlook & Internet Explorer.
Maintaining / designing standards forms /documents and templates.
Prepare handover docs/packs for new residents.
Maintaining residents' database (contains all residents' personal details i.e., contacts ID, medical, next of kin info, etc.).
Filing maintaining of filing systems for residents, accounts & general admin files.
Clear understanding of Creditors / Service level agreements and contracts
Collecting and submitting invoices and statements on a monthly basis and typing of payment requisitions.
Following up with relevant suppliers regarding invoices / statements.
Clear understanding of Debtors (Monthly levy accounts) working out additional charges / recoveries (domestic, medical, maintenance, water, electricity, parking & other charges) for submission and checking / distributing once signed off. Follow up on payment.
Liaising with various contractors / suppliers / service providers.
Keeping notice boards updated.
Assist Assistant Village Manager whenever necessary.
Monthly payroll administration.
Ordering of uniforms.
Monthly levy accounts.
Prebilling check on a monthly basis
Do charge out sheets of domestic and utility workers on a monthly basis.
Assisting with compiling the monthly newsletter.
Weekly menu's and what's Happening to be compiled and send out.
Ensuring all residents receive a gift and a card on their birthday.
Organising hospitality initiatives planning and execution.
Receiving maintenance requests / issues, logging them, keeping an uptodate schedule, following up on them and meeting with Maintenance Manager to sign off completed works.
Overlooking cleaners & utility worker/s ordering of stationery and cleaning material on a monthly basis, stock take weekly.
Interacting with all sections of the village security / maintenance / cleaning & utility assisting them where ever possible.
Facilitate training for all staff.