Technical Support Technician - Stellenbosch, South Africa - Exceed Recruitment and Human Resource Consultants
1 week ago
Description
Reference:9367 CM
Consultant:
Christa Mostert
- Working with clients/colleagues to identify technical problems and advising on the solution.
- Logging and keeping records of client/colleague queries.
- Updating our online support documents so colleagues can troubleshoot any problems.
- Testing and fixing faulty equipment through basic troubleshooting
- Dealing with daily customer issues appropriately.
- Working out of office hours daily and minimum of two weekends a month.
Qualifications:
- Minimum of 23 years working experience
- An additional computing course: BTEC, National Certificate, Diploma or equivalent
- Good grades in English, Math and IT or Science
- Independent problem solver and analytical thinker
- Perseverance
- Ability to work under
- Dependable, responsible and collaborative
- Supportive Team Player
- Fast learner
- Selfdriven
- Selfmotivated and able to demonstrate initiative
- Excellent communication skills
- The ability to explain your approach and the process you follow
- Excitement about technology
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