Operations Manager - Richards Bay, South Africa - Recruitment

Recruitment Richards Bay, South Africa

2 weeks ago

Description

Operations Manager (JB4461)
Richards Bay, KwaZulu-Natal
R basic - benefits include a company vehicle, cell phone and laptop
Permanent

A prominent industry leader is actively searching for a seasoned Operations Manager specializing in Fuel, Retail, and Food management.

The role involves supervising numerous locations, which comprise various store formats, including franchised brands such as Retail outlets, Quick-service restaurants, Supermarkets, and Filling stations.

The primary responsibilities of this position include nurturing relationships with franchisees, ensuring ongoing effective management, and expanding the national network of Fuel, Retail, and Food establishments.

Minimum Requirements:

Degree or Diploma in Business Administration, Management, Operations, or a related field
3-5 years of experience in a Regional/Area/Operations Manager role
3-5 years of experience in Franchisee/Fuel/Retail Operations
Valid driver's license
Willingness to travel between sites and regions
Proficiency in Microsoft Office and Google Suite
Experience with Point-of-Sale software (Arch/WinBranch/AURA/GAAP)

Duties and Responsibilities:

Negotiate and secure profitable contracts
Handle disciplinary hearings and CCMA cases
Manage multiple regions/sites
Enhance current operations and turn around failing businesses
Lead the company into new market segments
Increase brand awareness and engagement
Introduce profit-driven initiatives and new revenue streams
Build a supportive network of franchisees
Standardize supplier, contractor, and costing models for all national food brands
Implement promotional strategies and operational standards
Conduct operations inspections and audits
Develop food training programs for franchisees
Focus on customer service excellence and franchisee KPI achievement
Ensure brand compliance
Recruit and train staff
Launch stores and select sites
Improve GP margins and implement turnaround strategies
Manage profit and loss, marketing, promotions, product development, visual merchandising, national inventory, Health & Safety, audits, and legislative inspections
Lead retail outlet conversions and optimizations
Oversee inspections/audits, retail checklists, and online training programs nationally
Evaluate franchisee performance, drive product innovation, and manage annual regional sales budgets and brand activities
Advise on key financial and operational areas such as merchandising, expense minimization, planograms, store layout, sales-driving, margin improvements, and maintenance standards

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT:
We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:

Equal opportunity:
All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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