Michael Otto

MICHAEL JOHN OTTO

• accomplished HVAC specialist
• manager/supervisor
• 10 + years experience
• Full Resume and Qualifications available on request

PROFESSIONAL SUMMARY

Knowledgeable in various HVAC brands, their components, installation methods & maintenance requirements.

Detailed-oriented individual who pays close attention to clients needs & strives to go above & beyond to provide service that meets their satisfaction.

OBJECTIVE

To be successful in an environment where I can apply my own skills as well as be successful in any experience gained in that environment. 

PERSONAL TRAITS:

• Very good social skills
• Well Educated
• Responsible & Trustworthy
• Quick Learner & Uses own Initiative
• Team Player, Helpful & Driven
• Excellent Teaching Skills
• Time Management
• Detail Oriented
• Customer Service is of great importance to me

In search of a full time position in a well established company. 

In search of a company that is willing to invest in their employees in order to better themselves and their workmanship.

Looking for a company to grow with and to find structure within the company. 

SME HVAC

(current employer)

Senior Technician

2022 - Temporary Contract - SME HVAC is well aware that I am looking for a permanent position within the Cape Town Area hence the reson for a temporary contract as I do not wish to remain in Richards Bay

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Oversee installations.
• Troubleshoot and repair HVAC/R equipment.
• Apply local HVAC codes in a practical manner on each job.
• Provide excellent customer service.
• Provide technical support in the field.
• Collaborate with sales and engineering to develop product definitions responsive to customer needs and market opportunities.
• Layout, design, and install low-voltage wiring.
• Run after-hours calls as required.
• Provided and trusted with company vehicle.

NJALO COOLING

(last employer)

Manager/Supervisor

April 2019 - December 2020

Contact Persons:

Gerald Geere - 073 929 2310

Janine Geere - 083 661 8477

Landline - 035 751 1581

REASON FOR LEAVING

Resigned in order to commit to get my trade & diploma done.

The course is a 4 year course that I completed within a year hence the reason I resigned to commit to my studies.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Plan, assign, inspect and supervise maintenance, repair, and construction activities
• Coordinate and plan technicians’ daily schedules
• Regularly mentor, coach, and train Technicians to ensure quality meets established standards.
• Worked within the field to assist Technicians where it was required to get the job completed.
• Complying with service standards, work instructions, and customers’ requirements
• Maintain service records and files
• Prepare required service reports
• Assign and distribute work orders and work requests
• Attend and participate in meetings regarding work to be done on large projects.
• Attend mandatory training classes when required
• Determine time and cost estimates for HVAC jobs.
• Provide technical assistance to technicians when requested.
• Document employee activities for job performance tracking.
• Ability to work after hours, over weekends, and on public holidays with short or no notice.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act
• Other tasks and responsibilities as required to maintain efficient department operations.
• Provided and trusted with company vehicle.
• Provided and trusted with company phone.
• Provided and trusted with workshop keys.

AUTOMOBILE AIR CONDITIONING

• + 2 years experience in automobile airconditioning
• Mainly specialising on earthmoving equipment but not restricted to
• Service, maintenance & installation of incab and roof mounting units
• Maintaining & replacing heater coils.
• Proper time management installations due to downtime on mobile equipment

BANDA AIRCONDITIONING

Owner

2014 - 2019

Small established registered HVAC Company that I owned for 5 years before joining ventures with Njalo Cooling

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Own Company vehicles with 2 teams and personal assistant for office work.
• Worked weekends, public holidays and after hours.
• Document employee activities for job performance tracking.
• Train HVAC Technicians and staff in preventative maintenance, repair and care of HVAC systems.
• Motivate and mentor employees to become better at their jobs.
• Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
• Identifying maintenance risks on equipment.
• Diagnosing electrical and mechanical faults for HVAC systems.
• Cleaning, adjusting and repairing systems, and performing warranty services.
• Performing emergency repairs promptly and efficiently.
• Providing technical direction and on-the-job training.
• Keeping daily logs and records and finances of all maintenance functions.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act.
• Complying with service standards, work instructions and customers' requirements.
• Assisting with customers' queries.
• Gained a variety of permanent and prospective clients from Residential, Commercial and Industrial Industry.
• Works with outside vendors, engineers and consultants on projects affecting HVAC systems on buildings and incorporate their designs.
• Prepared estimates for repairs and installation of equipment.
• Performed planned maintenance, regular servicing, and repairs to refrigeration equipment of all types, sizes, and temperature ranges.
• Worked on VRV Units and Multi V Systems.
• Fault find and repairs of automobile air conditioning on vehicles and trucks.

EXLAND AIRCONDITIONING

HVAC Technician

2011 - 2014

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Install, inspect, maintain, and repair of HVAC units.
• Perform regular maintenance work on HVAC units.
• Diagnose electrical and mechanical defects and malfunctions.
• Install, replace, or repair equipment that has been damaged.
• Make adjustment and do calibrations of thermostatic controls.
• Interview customers to determine what their needs are in terms of repair, installation, and maintenance.
• Provide customers with information on how the installation will take place and what materials will be used.
• Install air conditioners in houses and commercial buildings by following standard installation protocols.
• Test installed air conditioners to ensure that they are in proper working condition.
• Repair air conditioning units by performing analysis and troubleshooting activities.
• Perform maintenance activities such as cleaning AC grills and filters on installed air conditioning systems.
• Educate customers on handling AC maintenance on a regular basis by themselves.
• Replace AC systems that are not in a fixable condition.
• Provide customers with information on operating air conditioning systems to derive complete benefit from them.
• Prepare service bills, take payments and issue receipts.

GL AIRCONDITIONING

HVAC Technician

2010 - 2011

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Maintained cooling towers, chillers and water treatment fountains, and tower distribution system.
• Performed planned maintenance.
• Coordinates work schedules with other departments and shops in order to keep inconvenience to a minimum.
• Tests malfunctioning systems and components using electrical, mechanical, digital, and pneumatic controls.
• Read gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control level of fluid pressure and distribution in systems.
• Knowledge of the HVAC or refrigeration tools, materials, and test equipment.
• Skill in reading and understanding schematics.
• Repair, service and maintenance on Air Conditioning - mid-wall split units, ducting units, floor standing units, under ceiling units, roof top units, packaged units on site.

AIRCONDITIONING & REFRIGERATION ACADEMY

• Trade Test - Obtained - Competent
• Diploma - Obtained - Competent
• Technology 1 - Obtained - Competent
• Technology 2 - Obtained - Competent
• Technology 3 - Obtained - Competent
• Technology 4 - Obtained - Competent
• Electrical 1 - Obtained - Competent
• Electrical 2 - Obtained - Competent
• Electrical 3 - Obtained - Competent
• Authorised refrigeration practitioner license - Obtained - Competent