F&b Supervisor - Durban, South Africa - Dream Hotels and Resorts

Dream Hotels and Resorts

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The function of the Food and Beverage Supervisor is to supervise and control all F&B operations and ensure smooth and efficient operations in the department to the standards laid down by the Company, maximising revenues and profits to agreed budgetary limits.

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_Ideally you would be staying close to Ballito _

The successful incumbent will be responsible for:

Ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.
Ensure that restaurants are clean and well maintained, that table appointments, including flower arrangements are impeccable.
Ensure that barmen are well trained, correctly, and smartly dressed and serve their customers in a professional and friendly manner.
Ensure that bars are clean and stocked with the stipulated requirements
Ensure the efficient running of the banqueting department and that all banqueting rooms are clean and tidy.
Ensure that company and statutory hygiene standards are maintained in all areas.
Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments.
To ensure that procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file.
Ensure that the monthly stock takes are conducted
Check duty rosters in allocated areas, ensure coverage and monitor timekeeping and absenteeism
To circulate regularly throughout all F&B areas, maintaining a high profile with guests and staff.
Deal with complaint escalated promptly and calm down irate customers
Ensures tightest control over Food & Beverage cost as per budget
To be familiar with all Health and Safety measures.
To identify areas for development and training needs and ensuring that this training is affected for colleagues concerned.
To carry out or ensure that regular On-the-Job training is taking place to agreed standards.
To ensure that staff under your control are trained in Health and Safety measures.
Identify customers' needs and respond proactively to all of their concerns
Ensure the quality of services in accordance with the company standard.