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    Revenue Supervisor - Johannesburg, South Africa - National Risk Managers

    National Risk Managers
    National Risk Managers Johannesburg, South Africa

    6 days ago

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    Description
    A Medical Insurance Company based in Benoni is looking for a Revenue Supervisor who will Supervise day to day functions of the Finance department and Analyse data and reports.

    Key Performance Areas
    • Report on stats
    • Maintain the smooth running of the department
    • Perform departmental administrative duties
    • Manage and Authorise
    • Collections Control

    Key Tasks
    Report on stats
    • Receive departmental stats
    • Daily, weekly and monthly stats reporting
    • Compile reporting
    • Verify stats
    • Responsible for sending stats to the Directors
    • Edit and run scripting of the Group Schemes Reports
    • Compile unpaids reports
    • Metric reporting
    • HR Leave reporting
    • Compile NBC group files (receive files from FTP)
    • Various and numerous adhoc requests (daily, weekly and monthly, consisting of Excel assistance and writing scripts for data extracts, etc)

    Maintain the smooth running of the department
    • Maintain strict adherence to Policies and Procedures
    • Provide, agents and/or service providers with feedback with regards to the claims progress
    • Assist with backlogs
    • Allocate workload
    • Monitor workload of agents
    • Liaise with departments with regards to any claims related queries
    • Conduct meetings
    • Perform cross-training within the department
    • Conduct monthly performance reviews
    • Conduct 'return to work' meetings
    • Monitor accuracy of reports and database information

    Perform departmental administrative duties
    • Compile daily, weekly, monthly and ad hoc reports
    • Conduct spot checks on stats reports
    • Setup SOP's and process flows
    • Check biometric reports
    • Maintain up to date filling systems
    • Check and approve leave
    • Assist and facilitate Audits

    Manage and Authorise
    • Authorise Receipt payments
    • Authorise Reconcile payments
    • Resolve discrepancies
    • Authorise credit and debit notes
    • Manage and authorise Statement/ Bordereaux accuracy
    • Manage and authorise all payments to be received from employees at the agreed date
    • Manage and authorise all payments must be fully reconciled according to balancing employer payment schedule
    • Manage and authorise all creditors to be refunded before the next statement/ Bordereaux date
    • Manage and authorise Statements / Bordereaux to be delivered to employers at the agreed dates
    • Manage and authorise Statements/ Bordereaux to be accurate and reflect all received change requests
    • Manage and authorise Arrears to be resolved monthly (overall portfolio arrears to remain under 1%)
    • Manage Communication with Groups
    • Manage the collections process, systems and relationships with service providers
    • Oversee strategic flow of the collections
    • Oversee Revenue Administrators and Liaison with Development
    • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems

    Essential Qualifications
    • Matric
    • Diploma OR Degree in maths, statistics/ computer science
    • MySQL qualification

    Desirable Qualifications
    • BCOM Management or BCOM Accounting

    Essential Experience
    • 2 year analytical experience

    Desirable Experience
    • 5 year process flow experience

    Knowledge and Skills
    • Excellent spelling skills
    • Excellent communication skills
    • Strong analytical skills
    • Good numerical skills
    • Critical thinker and doer

    Attributes
    • Attention to detail
    • High levels of accuracy
    • High levels of confidentiality
    • Methodical
    • Self – motivated
    • Honest, hardworking and humble
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