Hotel Mice, Weddings, and Group Accommodation Sales - Saldanha Bay, Western Cape, South Africa - HotelJobs

HotelJobs

Verified Company

Saldanha Bay, Western Cape, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Hospitality and Outdoor - New Vacancy - Hotel MICE, Weddings, and Group Accommodation Sales Manager**
Hospitality Company - Saldanha Bay

The position is primarily responsible for proactively soliciting and handling MICE (meetings, incentives, conventions, conferences, and exhibitions), Wedding and Group Accommodation sales opportunities.

Requirements:

Strong administration and coordination skills, especially regarding deadlines.
Strong knowledge of Microsoft Office essential
Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
The ability to find solutions in every situation, excellent attention to detail and great customer service skills
Excellent communication skills and professional telephone manner
A friendly, outgoing personality and a high standard of personal presentation
Minimum 5 years in the Travel/ Hospitality Industry with experience in MICE, Weddings, and Group Accommodation Bookings.
Excellent command of spoken and written English
Excellent Organizational and administration skills

Description:

This Person must provide outstanding customer service, promote properties, and ensure sales growth. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all daytoday activities related to sales with a focus on building longterm, valuebased customer relationships that enable achievement of sales objectives.
Develop a flexible sales strategy to reflect the achievement of hotel and restaurant budget commitment and which responds to local market conditions
Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations
Ensure online websites are regularly updated and managed including photos, descriptions, and promotions
Competitor analysis to be completed and recorded on a regular basis including Promotions, pricing, availability, test calls and conference boards
Assess competitor brand standards and best practices
Responding to client enquiries and contacting clients to determine their event / accommodation needs
To be a key contact for accommodation, MICE and wedding ensuring enquiries and RFP's received are replied to in a timely manner
Create and pursue innovative ideas for revenue generation ensuring that all opportunities are researched fully and presented to the Operations Manager and Managing Director where appropriate
Proactively prospect the defined geographical area for new business within the defined customer segment achieving a preset target of telesales and facetoface sales calls on a weekly/monthly basis
To understand and demonstrate product knowledge of specific requirements and types of business sought including timely planning of soft spot promotions and to be aware of the peaks & troughs of the hotels and Restaurant business patterns.
Produce monthly sales reports for the Operations Manager and Managing Director at close of every month
To participate in trade shows and workshops as required
To host site inspections and familiarization trips as needed