Senior Travel Specialist - Johannesburg, South Africa - HotelJobs

HotelJobs

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

New Vacancy - Senior Travel Specialist

Location - Johannesburg

Our Client is looking for remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment.

Requirements:

4 to 7 years of Travel Specialist experience renumeration will be (DOE) not negotiable
Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade itineraries.
Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
Working hours early and late shift, and emergency duty, on a weekly rotational basis.
Proactive selling of products and services ensuring the best possible experience for the guests.

Description:

Understanding of travel industry channels
Excellent computer skills including:
WETU advantageous
Tourplan advantageous
ESS is essential.
Good understanding of terms and conditions, product knowledge, third party and product destinations. A good knowledge of South Africa, Southern and East Africa preferable more training will be provided should the applicant prove successful.
Calm and professional manner of servicing agents and guests
Problemsolving skills
Experiential creativity (crafting the ultimate guest experiences)
Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses.
Understanding and knowledge of the different markets in which operates in
Relevant understanding of business to create and formulate a strategy and make commercial decisions.
Sales process and methodologies

Personal Characteristics:

Good interpersonal skills
Sense of urgency
Passionate about delighting guests
Diligence and selfmotivation to meet deadlines and keep on top of your job.
Willingness/ability to share information and teach and inspire others.
An independent, curious and "can do it" nature Personal growth
Excellent communication skills (E.g. verbal, written, reporting and body language)
Time management
Teamwork and interpersonal skills
Conflict management and resolution
Attention to detail
Administration and organization skills
Pdrive Navigation
Paperless filing
Speed Reading and typing

Package on offer

Salary is dependent on qualification and experience
Company benefits

Starting Date:

ASAP

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