- Providing excellent, friendly, and positive customer service via email
- Helping to enforce and ensure compliance with the Community Guidelines for one of the industry-leading dating apps
- Helping customers solve problems with strong reading comprehension, problem-solving skills, attention to detail, and critical thinking
- Savvy with web, computer, and smartphones
- Able to work independently and collaboratively
- Reporting discrepancies in processes to the Team Leads and upper management
- Collaborating directly with the Trust & Safety Team to escalate sensitive users' concerns and requests for further investigation
- 1 year of experience in Content Moderation or Customer Support roles
- Excellent communication and interpersonal skills
- Excellent organizational, time management, and follow-up skills
- Strong work ethic and high level of attention to detail and accuracy
- Comfortable making decisions with limited information available
- Experience moderating offensive and disturbing content is a plus
- You're culturally, socially, and politically aware and are a strong advocate for the LGBTQ+ community
- Hybrid workplace - depending on the partner, role, management, and/or personal workspace
- Overtime is available if applicable
- Competitive compensation based on experience
- Attractive benefits package including medical, dental, and vision options based on location
- Access to free posture-based fitness workouts from home
- Paid Sabbatical Leave
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
- Care for others - Cooperate, empathize, and seek opportunities to put each other first.
- Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
- Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
- Take ownership - Doing the right thing should come naturally.
- Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues
-
Portuguese Speaking Online English Teacher
6 days ago
The Really Great Teacher Company Gauteng, South Africa ContractARE YOU A PASSIONATE ONLINE ENGLISH TEACHER THAT IS ALSO FLUENT IN CONVERSATIONAL PORTUGUESE? · A great opportunity awaits your application to enhance the business English of working professionals · An opportunity with us also includes: · EASY ONBOARDING & TRAINING: We will help ...
-
The Recruitment Council Gauteng, South AfricaSkills and Experience: · - Must speak, read, and write Portuguese - Non Negotiable · - Experience in health insurance and claims processing will be beneficial. · - Experience within healthcare administration and service provision within local or international private medical insu ...
-
Smpp Project Manager
6 days ago
Wait and Partners Gauteng, South AfricaKey Responsibilities: · Lead and manage SMPP projects from initiation to completion, ensuring all project objectives are met on time and within budget. Define project scope, goals, and deliverables in collaboration with stakeholders. Develop and maintain project schedules, timeli ...
-
Administrative Assistant
4 days ago
Embassy of Brazil Pretoria, South Africa**EMBASSY OF BRAZIL IN PRETORIA** · **Job Opportunity** · **The Embassy of Brazil in Pretoria is seeking to recruit an administrative assistant.** · **Relevant Qualifications/ Skills** · - Matric certificate required · - Fluent (written and spoken) in English and Portuguese · - G ...
-
Area Sales Manager m f d for International
6 days ago
Soloplan SA (Pty) Ltd Pretoria, South AfricaDo it with passion... · Area Sales Manager [m|f|d] for international logistics software · Soloplan is an international company that prides itself in being the market leader in transport management systems. We are looking for a driven individual who will strengthen our internation ...
-
Tetra Tech Pretoria, South Africa**Position Description/Summary**:The purpose of the Resilient Cities Limpopo Activity is to increase access to safely managed and reliable critical services, namely water, sanitation, and solid waste management for urban residents in the Limpopo River Basin. This includes improvi ...
-
Tetra Tech Pretoria, South Africa**Position Description/Summary**: · The purpose of the Resilient Cities Limpopo Activity is to increase access to safely managed and reliable critical services, namely water, sanitation, and solid waste management for urban residents in the Limpopo River Basin. This includes impr ...
-
Tetra Tech Pretoria, South Africa**Position Description/Summary**: · The purpose of the Resilient Cities Limpopo Activity is to increase access to safely managed and reliable critical services, namely water, sanitation, and solid waste management for urban residents in the Limpopo River Basin. This includes impr ...
-
Assistant Economist
5 days ago
S&P Global Pretoria, South Africa**The Role**: Economist: Sub-Saharan Africa region · **The Team**: S&P Global Market Intelligence: sub-Saharan Africa Economics · **The Impact**: · **What's in it for you**: · If you're looking for an exciting opportunity, you'll be thrilled to know that you could join a dynamic ...
-
Tetra Tech Pretoria, South Africa**Position Description/Summary**:The five-year USAID Southern Africa Resilient Water II is a follow-on to USAID Southern Africa Resilient Waters, which ended in December 2023. The activity will focus on building more resilient and water secure Southern African communities and eco ...
-
Executive Personal Assistant to CEO
4 days ago
Enshrine Placements Pretoria, South AfricaAge : Between · Gender: Female · Travel Requirements: Travel frequently, to Lesotho, Zambia, Rwanda, DRC, Dubai · Position Type: Permanent · Reporting to: CEO · Reporting into: all staff below the CEO · **Salary**: Open · **Benefits**: · Performance bonuses: Twice annually on di ...
-
Tetra Tech Pretoria, South AfricaPosition Description/Summary: The five-year USAID Southern Africa Resilient Water II is a follow-on to USAID Southern Africa Resilient Waters, which ended in December 2023. The activity will focus on building more resilient and water secure Southern African communities and ecosys ...
-
Regional Program Manager
1 week ago
The Max Foundation Pretoria, South Africa**Title**:Regional Program Manager **Reports to**: Region Head, Africa & The Middle East · **Status**:Contractor **Location**:Pretoria, South Africa · **Foundation Overview**: · The Max Foundation is a fast-growing, ambitious, and deeply mission-driven non-profit global health or ...
-
Tetra Tech Pretoria, South AfricaTetra Tech International Development is currently accepting expressions of interest for various potential technical specialist positions for an anticipated USAID-funded program in Southern Africa. These positions will be based in Southern Africa. · **Position Description/Summary* ...
-
Banker
1 week ago
European Investment Bank Pretoria, South AfricaThe _**_European Invest_**_me_**_nt Bank_**_ (EIB) is the European Union's bank. It works in support of EU develop_me_nt and economic co-operation policies by financing invest_me_nt in both public and private sectors. _**_EIB Global_**_ is seeking to recruit for its _**_Global Pa ...
-
Senior Data Analyst
1 week ago
Panagora Group Pretoria, South AfricaExperience : 5-7 years · Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman · - and employee-owned small business partner focused on market-based and integrated ...
-
Administration Officer
1 week ago
Corpedia Pretoria, South Africa**Introduction** · We are currently recruiting for a qualified and experienced Administration Officer in our dynamic department. · The purpose of the Administration Officer is to provide administrative support in the operations and delivery of the team including the general coord ...
-
Senior Data Analyst
1 week ago
Panagora Group Pretoria, South AfricaExperience : 5-7 years · Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman · - and employee-owned small business partner focused on market-based and integrated ...
-
Sadc-twix Project Manager
4 days ago
International Union for Conservation of Nature Pretoria, South Africa**SADC-TWIX Project Manager**: · Vacancy #: · 6758 · Unit: · TRAFFIC Southern Africa · Organisation: · TRAFFIC International (TRAFFIC) · Location: · TRAFFIC - Southern Africa, Pretoria, South Africa · Reporting to: · Programme Coordinator - Eastern/Southern Africa · Work percenta ...
-
Qualitative Senior Research Executive
4 days ago
MDI Global Gauteng, South Africa**Description**: · **Overview of the role**: · You will be working with multi-national clients and play a key role in co-developing creative solutions to their biggest business challenges. Working across a range of industries, supporting diverse business needs including branding, ...
Content Moderator with Portuguese and English - Pretoria, South Africa - PartnerHero
Description
Role Details
Type of Support: Content Moderation - Backoffice work both in Portuguese and English
Contract Duration: Full Time | Permanent
Training Schedule: To be determined
Work Schedule: Tuesday - Saturday withSunday - Monday off | Hours to be discussed but it can be 8:00 AM - 5:00 PM
Work Type and Location: South Africa
Expected Start Date: May 2024
About Us
A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.
We are recognized as a Most Loved Workplace, and we think it's because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, and also bring your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day-to-day, and thrive.
About The Role
Do you like making social network apps a safe and enjoyable platform for users to connect? PartnerHero is looking for a Content Moderator who will help promote a safe, authentic, and accepting environment on the platform. You will be accountable for applying the partner's community guidelines to content submitted by its users. This role involves monitoring and identifying potentially harmful content, assessing whether it complies with the guidelines, and filtering out anything inappropriate. This will consist of independently and manually reviewing a high volume of items in the backend.
Important Note: Please be aware that you will come across content that could be offensive or disturbing.
What You'll Do:
What We Expect From You:
What You'll Get In Return:
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact .
PRIVACY NOTICE
PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about PartnerHero's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center .
Content Moderator with Portuguese and English professionals in Pretoria
-
Gina Maharaj
Copywriter
-
Carmen Kruger
Makeup Artist/Administrative assistant
-
Cheryl Hubbard
English Teacher
-
Daaandrey Steyn
Learning Designer