Administrator (Portuguese Speaking) Remote Working - Gauteng, South Africa - The Recruitment Council

The Recruitment Council

Verified Company

Gauteng, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Skills and Experience:

Must speak, read, and write Portuguese
Non Negotiable
Experience in health insurance and claims processing will be beneficial.
Experience within healthcare administration and service provision within local or international private medical insurance will be beneficial.
A high degree of attention to detail ensuring that existing and new policies are maintained accurately and in accordance with the prescribed product requirements.
Computer literacy
Knowledge of Microsoft Office software packages and in particular, Microsoft Excel and Word.
Analytical and logical thinking.
Able to work under pressure
Good Communication skills both in Portuguese and English to understand and provide feedback to various stakeholders including clients, partners and management
Underwriting experience would be an advantage
Able to work independently within required service level agreements and deadlines
Selfthinker
Selfstarter
Team player
Need to be able to manage and oversee team
Attention to detail

Duties and Responsibilities:

Analyzing Proposals prior to activation
Activate Group and Individual Policies based on proposal
Schedule meeting with Clients prior to Group activations
Ensure all necessary KYC documents are received prior to activation
Communicate directly with clients and Lead Insurers
Assist in client relation meetings
Process day to day Membership movement as per clients' requests
Weekly follow up on Pending renewals
Send out all Monthly Outpatient Payrolls
Ensure members utilizations are sent out monthly
Ensure all invoices are requested from specific Lead Insurers
Manage Quarterly Policies, and ensure all up to date
Prepare Monthly renewals
Prepare and issue Renewal letters,
Resolve all client and admin queries
Ensure that all Outpatient Benefits are loaded correctly on Inhouse system
Process development and improvement:
Assist finance in account queries.
Liaison with partners including brokers and in country partners.
Overseeing and reviewing work performed by fellow staff.
Constantly streamlining and improving processes, protocols and practices within the membership and claims processing environment.