Quality Assurance Officer - Johannesburg, South Africa - Ultra Personnel

Ultra Personnel
Ultra Personnel
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Matric is essential
Further Education and Training Certificate (FETC) in Short-Term Insurance
Formal certification in Internal Auditing best practices would secure
Previous work experience in Short-Term Insurance Claims and Underwriting is essential - this is not negotiable
At least 2 years relevant work experience doing internal quality assurance audits (including auditing of mandated brokers)
Computer literate Microsoft Word, Excel, and Outlook.
Sound knowledge and understanding of short-term insurance claims and underwriting operations essential.
Must have sufficient understanding of the life cycle of a short-term insurance policy, and related risk management.
Experience working with auditing systems such as TeamMate, or CAATs or similar
Experience or exposure in forensic auditing - advantageous
Experience in data analytics and reporting
Demonstrate good knowledge of audit procedures and methodologies.
Solution based thinking
Display good attention to detail
High levels customer service orientation
Ability to perform without or with limited supervision
Ability to use own initiative when dealing with out of the ordinary scenarios
Ability to be flexible and adaptable to change
High levels of self-perception (confidence, self-empowerment, optimism, self-respect)
Effective Time management skills
Demonstrate high levels of accountability
High levels of stress tolerance. Must have the ability to operate effectively under high levels of pressure and work volumes
Ability to build value adding interpersonal relationships with colleagues, managers, and brokers
Determine and plan the scope and objective of the area being audited
Document if not already in place risks associated with the area being audited
Consider controls currently in place to mitigate the identified risks and determine their effectiveness in mitigating risks and threats, making recommendations for improvement where required
Assist in establishing risk-based audit plans
Assist with analysing business operations to determine compliance to these procedures.
Assist management in the identification of potential process inefficiencies
Conduct audit testing of specific brokers, internal departments and/or business partners
Provide assurance of compliance to statutory requirements, policies, and procedures.
Prepare and present audit findings and recommendations for improvement.
Prepare a final audit report for submission and distribution to the various stakeholders
Assist with the review of the outcome of the audit process in terms of its objectives.

Contribute positively to the continuous review and improvement of existing auditing methodologies, audit scope, and report writing styles, to ensure continuous value add as the business develops.

Continuous self-development to ensure personal skills and abilities remain relevant.
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