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Klerksdorp

    administrative assistant - Klerksdorp, South Africa - HR Options

    HR Options
    HR Options Klerksdorp, South Africa

    Found in: Talent ZA C2 - 1 week ago

    Default job background
    Full time
    Description

    Your National Senior Certificate (Grade 12 / Matric) NQF 4, Excellent knowledge of English and Afrikaans (speak, write, read, understand) and Experience in:

    • Administrative, Receptionist, and front office role;
    • Customer service and tele etiquette; and
    • Financial services, medical scheme knowledge or related administrative environment

    will enable you to:

    Client Interaction & Administration:

    • Regular interaction with clients, colleagues and management to ensure the effective delivery of administrative requirements within a specified framework.
    • Ensure that client documentation is in compliance with FICA & FAIS legislation
    • Scheduling meetings for Specialist Health Care Advisor and organizing diary
    • Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
    • Recording of client interaction and updating of client records upon completion of interaction, Maintain client record and database
    • Written communication/confirmation to clients or service providers

    People & Operational Support:

    • Efficient operation of the switchboard - answering all incoming calls promptly and politely; assessing caller's requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
    • Communicate with a variety of individuals on all levels.
    • Work effectively in a team and as an individual.
    • Facilitates the smooth running of the reception and office maintenance.
    • Attending to the setting up of the office at start of business and shut down at close.
    • Responsible for managing all outgoing and incoming couriers, receiving and cross checking goods upon delivery.
    • Dealing with correspondence, complaints and queries.
    • Encourage a healthy and productive work environment and monitor office safety.
    • Co-ordinate and monitor office cleaners' day-to-day responsibilities.
    • Monitor stock and order office supplies (beverages and cleaning material).
    • Arranging couriers.
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