Executive Housekeeper - Camps Bay, South Africa - HotelJobs
Description
Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
Main purpose of the position:
To manage and control all Housekeeping standards laid down by the company, maximising revenue and profits to agreed budgetary limits.
Qualification and Experience
- Applicable tertiary qualification in Hospitality/ Tourism
- Minimum of 3 year's experience in the same or similar position
- Proficiency in MS office
- OPERA or similar PMS experience
- Manage the Housekeeping department efficiently in accordance with company policies and procedures
- Coordinate all activities, duties and tasks with other departments to ensure that services are provided in an efficient and timely manner
- To ensure effective liaison between Reservations, Reservations, Front office, Housekeeping and maintenance
- Investigate complaints about services and equipment, and take corrective action
- Inspect and evaluate the physical conditions of facilities to determine the type of work to be done
- Responsible for the overall cleanliness of rooms and public areas
- Executive and supervisor to send daily maintenance issues not resolved, by the end of the day, to project leader, host manager, facilities manager
- Ensuring guest property left behind is logged and stored in a secure location for lost property, and inform host manager
- Ensure all rooms/units are serviced timeously
- Maintenance of departmental records and reports
- Ensure leave planners and policies are followed
- Ensure departmental induction manual is up to date and introduced to all new staff
- Prepare and submit annual budgetary information and updates as required by the Financial Manager
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