IT Operations Lead - Cape Town, South Africa - Camino Recruit
Description
Responsibilities
- Compile and manage the technology strategy in alignment with the business strategy.
- Manage relationships and SLA with all external suppliers.
- Manage information technology and computer systems.
- Plan, organize, control and evaluate IT and electronic data operations.
- Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.
- Ensure that all areas of the business are operational.
- Conduct ongoing research to improve the technological assets of the company.
- Manage efficiencies of the department as well as the effective delivery of services and solutions.
- Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.
- Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.
- Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.
- Consolidate business technology platforms and create plans for each platform.
- Track, analyse and monitor technology performance metrics.
- Establish technology standards and communicate technical information to the organisation.
- Maintain asset register.
- Maintain IT risk & issue register.
- Create and implement the organization's IT policy and best practice standard operation processes and manuals.
- Performing routine system audits.
- Running routine system operations reports and sharing them with management.
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Requirements and skills
- Graduate with specialization in Information Technology/Telecom/Computer Science.
- At least 3 years of work experience as an IT Lead/ Operations Manager role in an IT department.
- Proven experience working with external and internal stakeholders (relationship management).
Applicants, please note:_
- _If you meet the criteria specified or believe that your qualifications and/or experience qualify you for the role._
- _If the vacancy matches your career ambitions, your desired position level, and salary expectation._
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
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