Contact Centre Nqf 2/ Business Administration Nqf - Cape Town, South Africa - Isilumko Staffing
Description
WhatsApp Line
:
-
Learnership Practical's & Theory Location / site:
Working Hours- Monday
- Friday / 08h30
- 17h30
Stipend - R4000 to R5000 per month
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Learnership Training - will be provided
Requirements:
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MUST have passed Matric/ National Senior Certificate
-
Good Communication skills
- Must be able to speak English / additional Language fluently
PC literate: Basic to intermediate typing skills and data capturing skills
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Clear criminal record
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MUST have medical proof of disability
- South African Citizen
:
MUST live within Western Cape area
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Unemployed and can commit to 12-month learnership programme
Job duties:
- Manage calls in a timely manner.
- Conduct general administrative duties
- Follow communication "scripts" when handling different topics.
- Identify customers' needs, clarify information
- Research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Open customer accounts by recording account information
Maintain customer records by updating account information.
What documents should you send when applying?
- Updated and detail CV with completed learnerships indicated
- ID and Matric Copy
- Proof of disability
- Medical Letter confirming that you have a disability
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