Dispatch Manager - Johannesburg, South Africa - Fempower Personnel

Fempower Personnel
Fempower Personnel
Verified Company
Johannesburg, South Africa

4 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

Job Overview

Key Tasks and Responsibilities

  • Collect works orders at Sales Office distribute to the correct department to execute order.
  • Make sure works orders are complete and ready for delivery on correct waiting period
  • Stock Orders same day /next day processed orders 4 working days buy out and toughening no longer than 7 working days.


  • Maintain O.T.I.F always

  • On Time in Full deliveries.
  • Load and Check vehicles no overloading, only invoiced glass and items must be on trucks.
  • Supervise the route and status of field units to prioritize their daily schedule.
  • Maintain and update call logs, call records and other important documentation.
  • Respond to any issues and follow up by coordinating with the appropriate departments, field units and customers.
  • Respond to queries related to products and deliveries.
  • Use radios, phone, and computer to direct crews /field units to lay out best routes.
  • Prioritize and organize calls according to urgency.
  • Keep Fleet Roadworthy.
  • Ensuring the health, safety, cleanliness and security of the work environment


  • Fuel consumption

  • Control and check slips with Total Reports.
  • Quality Control on products dispatched and received.
- "hands-on" work

  • Ensuring that quality and delivery objectives are met
  • Check quality of products before dispatching and correct quantities thereof
  • Maximise loading capacity of deliveries in order to reduce costs
  • Maintain efficient and professional wrapping and packaging of product to avoid damages and compliment
  • Quality
  • General Health and Safety and House Keeping in Dispatch

Minimum Requirements

  • Grade 1
  • Must come from logistics, fleet or despatch background
  • Strong communication skills
  • Being handson
  • Working knowledge of health and safety regulations

Value systems and culture

  • Customer/Service orientation
  • Attention to detail
  • Working as part of a team and independently
  • Reliability / Responsible
  • Initiative
  • Professional presentation of self
  • Integrity/honesty

Knowledge, Skills and Abilities

Knowledge

  • Operational understanding of statutory and regulatory requirements
  • Very good operational knowledge of Health and Safety regulations

Skills

  • Analytical and problem solving skills
  • Meticulous attention to detail
  • Good interpersonal skills
  • Deadline driven
  • Good stress and timemanagement skills

Personal Attributes

  • Honest and Trustworthy
  • Respectful
  • Sound work ethics
  • Team player with ability to deal with changing priorities

Abilities

  • Confidence in dealing and building relationships on all levels.
  • Excellent written and oral communication skills.
  • High level of accuracy and attention to detail.
  • Well organised with strength in prioritising.
  • Flexible attitude to achieve results.
  • Calm under pressure.
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