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Umhlanga

    Retail Store Manager Umhlanga Durban - Dynamic Outsourced Solutions

    Dynamic Outsourced Solutions
    Dynamic Outsourced Solutions Umhlanga, South Africa

    1 day ago

    Default job background
    Full time
    Description

    SKILLS /EXPERINCE REQUIRED:

    • Pastel Evolution Retail POS "must"
    • Excel and outlook "must"
    • Stock management
    • Cash management
    • Retail Store management
    • RFID system knowledge
    • Working with budgets and targets
    • Merchandizing experience
    • Attention to detail
    • Accuracy

    DUTIES WILL INCLUDE:

    Staff Management:

    • Manage the sales staff and customer liaison.
    • Ensure sales staff are meeting targets and provide training if required.
    • Brand knowledge and training on stock to staff.
    • Ensure merchandising standards and polices are maintained in store.
    • Prepare for stock takes and ensure that stock take is done accurately.
    • Replenish store stock as required based on company procedures.
    • Ensure all reports are submitted timelessly.
    • Ensure all point of sales processes and procedures are working and are followed.
    • Ensure the RFID system is working as expected.
    • Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
    • Spot checks to be carried out on stock for accuracy against system and quality of the stock.
    • Ensure all cash management process and procedures are followed.
    • Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
    • Assist with events.
    • Ensure staff are always presentable and present as per company roster.
    • Ensure the store is always secure and safe.

    Customer Focus:

    • Customer liaison / Queries / Stock Requests / Complaints
    • Authorising of discounts for customers when required

    Provident Fund:
    Part of CTC and Medical aid – Part of CTC


    Sales commission:
    Store turnover % is < 70% of actual budget 0,00%

    Store turnover % is 71% > 90% of actual budget 0,70%

    Store turnover % is 91% > 120% of actual budget 0,85%

    Store turnover % is > 121% of actual budget 1,25%


    Please note this is after a monthly stock take and any loses will subtracted from any totals and then commission will apply.

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