- At least 5 years experience in the Unit Trust and LISP (Discretionary and Life and Retirement Products) industry.
- At least 5 years proven experience in a technical trainer role, ideally in a Unit Trust or LISP (Discretionary and Life and Retirement Products) environment.
- Proven track record of driving and implementing knowledge improvements in a formal setting, as well as on-the-ground coaching.
- Strong understanding of financial products, product rules, legislation, and end-to-end administration processes.
- New Hire onboarding.
- Develop and Deliver Training Programs.
- Technical Expertise.
- Training Needs Analysis.
- Evaluation and Improvement.
- Documentation and Reporting.
- Cross Functional Collaboration.
- Passion for continuous learning and professional development.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Passionate about exceptional client services.
- Proactive, a sense of urgency and outcomes driven.
- Ability to explain complex technical concepts in an easily understandable manner.
- Strong relationship-building skills, with the ability to build trusting relationships.
- Initiating action and take ownership of responsibilities.
- Unquestionable integrity.
- Passionate, ambitious and energetic.
- Coaching and listening skills.
- Adaptability to evolving technologies and training methods.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving skills and a proactive attitude.
- Strong organizational skills and attention to detail.
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Technical Trainer
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Technical Trainer
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Pink Elephant Cape Town, South AfricaWe're looking to add self-driven and motivated new talent who is passionate about quality and learning to join our Service Management Centre: Service Desk team. The successful incumbent will be responsible for optimizing the levels of technical (product, process & system) compete ...
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Technical Line Trainer
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Robertson and Caine Paardeneiland, South AfricaReporting to the Tooling Manager, the Technical Line Trainer will fulfill all the necessary requirements with regards to equipping staff with the knowledge, practical skills and motivation to carry out work-related tasks. To be involved in continuous improvement projects to optim ...
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Technical Trainer
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Tanya Elario Muizenberg, South AfricaPublished · - Mar 27, 2023 · - Location · - Muizenberg, Cape Town, South Africa · - Category · - Business · - Job Type · - Full-time · - Salary Type · - Monthly Salary · - Salary · - Market Related · **Description**: · Job Title: Technical Trainer - Quality Assurance in Food Manu ...
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Systems Support and Software Trainer
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Smart Foods Paardeneiland, South Africa**Company Background** · At Smartfoods we are on a mission to disrupt the Fast-Food industry by helping consumers and restaurant owners make better informed decisions, daily. #FIXFASTFOOD · **How do we do it?** · Run by its founders, we are a small team who have built a great bus ...
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Senior Trainer
1 week ago
Teleperformance South Africa Cape Town, South Africa**Job Summary/Overview** · The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their superv ...
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Senior Trainer
1 week ago
Teleperformance South Africa Cape Town, South Africa**Job Summary/Overview** · The Senior Trainer is responsible for planning, facilitating and managing the new hire/ cross and upskill training process for agents in training at TPSA. A Senior Trainer has the primary duties of managing the performance of trainers under their superv ...
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Senior Trainer Kwa-zulu Natal
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AVI Limited Cape Town, South AfricaThe **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and ...
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Senior Trainer Cape Town
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AVI Limited Cape Town, South AfricaThe **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and ...
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Lead Assistant Manager
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Surgo HR & Training Cape Town, South AfricaOur client based in Cape Town is looking for a Lead Assistant Manager to join their growing department · Essential Functions · Identify the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provide ...
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Domain Trainer
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Surgo HR & Training Cape Town, South AfricaOur client in Cape Town is looking for an experienced Domain Trainer to join their fast-growing team. · This role is required to facilitate trainings on relevant domain topics. This person will be responsible for leading teams, liaising with leadership, conducting diagnostic and ...
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Chatgpt Trainer
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Technical Assistant
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Installation Technician
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Clinical Nurse Practitioner
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Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and provide support to those who needs it most. We are looking for a Clinical Nurse Practitioner to support initiation of HIV infected clie ...
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Clinical Nurse Practitioner
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Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most. _ · We are looking for a Clinical Nurse Practitioner to support initiation of HIV infected clients ...
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Professional Nurse
1 week ago
Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most. _ · - We are looking for a Professional Nurse to support initiation of HIV infected clients on ART, ...
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Clinical Nurse Practitioner Western
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Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most._ · We are looking for a Clinical Nurse Practitioner to support initiation of HIV infected clients o ...
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Professional Nurse Swss
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Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and provide support to those who needs it most. We are looking for a Professional Nurse to support the initiation of HIV-infected clients o ...
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Professional Nurse
4 days ago
Anova Health Institute NPC Cape Town, South AfricaAnova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and provide support to those who needs it most. · We are looking for a Professional Nurse to support the initiation of HIV-infected clients ...
Technical Trainer - Rondebosch, South Africa - H2R Africa
Description
Our client in Cape Town, (Hybrid working condition) has a Permanent position for a Technical Trainer.
They are looking for an experienced, skilled and passionate Technical Trainer to join their team. The Technical Trainer will play a critical role in developing the technical skills and knowledge of their employees. The role sits within the operational space of the business and reports directly to the Skills Coach. The ideal candidate will have a strong background and previous training experience in the Financial Services industry and a proven ability to deliver engaging and effective technical training programs.
You will be responsible for the transfer of specialist product and process information, the development of in-depth system skills and knowledge and above all, impart a passion for a customer centric service.
The Technical Trainer will have the ability to gain commitment of the Operational teams with a focus on continuous improvement of processes, systems and training in order to deliver a great client experience.
Ultimately you will be responsible for setting the standard of service excellence. This will be achieved by monitoring, supporting the implementation of continuous improvement and the training and development of operational staff. You will be a support for all staff on operational processes and procedures.
The role requires a passion for exceptional service delivery, a strong sense of ownership and responsibility for the learnings of others as well as a solid understanding of the client and financial impacts of knowledge gaps.
