Financial Business Partner Lead - Johannesburg, South Africa - FirstRand
Description
Job DescriptionTo provide financial leadership and guidance to Finance Business Partners to drive the businesss financial objectives by providing accurate value-added financial management information and analysis
- Provide input into the budgeting process and monitor utilization for the financial year according to the operational plan.
- Produce or review budget reports to make sure they accurately reflect work activity.
- Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements.
- Escalate potential budget risks that may lead to increased costs or financial losses.
- Present work proposals on planned activities that will require financial resources.
- Allocate and approves expenditure Collate, analyze and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget.
- Deliver against operational and cost targets.
- Prioritize resource allocation to minimize and reduce wastage.
- Monitor costs for the financial year according to the operational plan.
- Allocates and approves expenditure.
- Review cost reports and resolves or explains variances to the budget.
- Identify, control and escalate potential risks that may lead to increased costs.
- Manage costs or expenses within approved budget to achieve cost efficiencies.
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buyin.
- Engage in crossfunctional relationships to obtain and to provide work support.
- Ensure full understanding of customer needs to deliver a quality service.
- Ensure customer service solutions are aligned to the business operational plan; organizational values and service standards.
- Communicate how customer service solution will be implemented and secures buyin.
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options.
- Ensure resolution of customer queries and complaints timeously and ownership of issues.
- Analyse customer feedback to help improve customer service, propose ideas to improve customer service.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance, and practice standards across the business.
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by organization and review in response to audit findings and changes.
- Develops an understanding of risks and risk management approaches.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
- Educates others and makes suggestions for improvements.
- Networks and participates in specialist risk forums where required.
- Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
- Ensure the development, alignment, mapping and implementation of endtoend processes aligned to the customer journey map.
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy.
- Monitor customer feedback reports and align processes to maximize efficiencies.
- Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
- Develop and implement an area operational plan in achievement of Business objectives.
- Provide clear direction to the exco on what the business requirements and imperatives are by translating current business performance into actionable business objectives aimed and driving and improving performance.
- Participate as an active member of the executive.
- Committee of the business Translate strategy into meaningful operational targets for the business unit under management, ensuring that the focus areas are disseminated to all levels in the business unit.
- Ensure accountants drive enterprise risk management within their organization to manage uncertainty, opportunities, and risks in the face of significant challenges in the external e
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