IT Opeartions Manager C - Johannesburg, South Africa - FirstRand

FirstRand
FirstRand
Verified Company
Johannesburg, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Job Description

Hello Future Financial Manager I

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our team in Point of Presence - IT Operations, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.


Are you someone who can:

  • Drive business profitability in the context of cost management through Information technology solutions
  • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
  • Influence, encourage and manage the costeffective use of systems and facilities
  • Develop a IT service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
  • Cultivate and manage objective working relationships with a variety of stakeholders, including endusers, SME's, project managers and senior staff members by providing input to business requirements
  • Operationally manage, monitor, alert and escalate for a number of diverse platforms which include, Midrange, Personal Computers, Networks, Helpdesk and Enterprise Management.
  • Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
  • Ensure all the required hardware and software contracts and SLA are up to date and all metrics are met
  • Production environment Support and Automation, for their respective support teams (Technical and Development)
  • Support all incidence and problem management when necessary
  • Manage own development to increase own competencies
  • Facilitate the conversion of knowledge management and ideas into new or improved processes and services.
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
  • Bachelors in Information Systems or Computer Science Core or Software Service Technician MCSE, CCIE, MS SQL+, RHCE or RHCA
Years of experience

Job Details

Application Closing Date

26/01/24
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