IT Applications Administrator - Midrand, South Africa - Famous Brands
Description
Main Outputs and Responsibilities for This Position
- Responsible for SAGE X3 ERP adequate support and maintenance of all financial and operational systems so that they can perform with optimum efficiency, reliability, and usefulness to the user.
- Maintain and support the continued day to day operations of the current ERP and Thirdparty Systems.
- 1st and 2nd Line support of these systems.
- Continuously work on the ITSM System on ticket management.
- Track and Log periodic scheduled tasks.
- Ensure successful running of these tasks.
- Training of users on efficient and proper use of information systems.
- Creating Training documents and System process documents.
- Publishing of training documents and links.
Perform the necessary due diligence required to achieve positive results.
- Support SAGE X3 ERP (SI
- Sage Intelligence) reporting, Crystal Report Writing.
- After hour, support is also needed for the various Business Units.
Formal Education
- Relevant Qualification/Experience
- Relevant Financial Qualification/Experience
- SAGE X3 ERP Certification (Advantageous) / Experience
Experience
- Business Finance and IT background.
- Systems administration and support experience
- Knowledge and experience of Integration and peripheral systems.
- Some MS SQL scripting (Transact-SQL) Query will be required.
- Training experience required on the SAGE ERP
- Training and Technical documents compilation an advantage
- Crystal Reporting an advantage
- An understanding of SSRS and SSIS an advantage
- Qlikview Reporting Skills for Analytics an advantage
- MS Power BI Reporting skills for Analytics an advantage
- Manage support tickets with more experienced team members.
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