Point of Sales Database Administrator - Midrand, South Africa - Famous Brands

Famous Brands
Famous Brands
Verified Company
Midrand, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Main Outputs and Responsibilities for This Position

POS (POINT OF SALE):

  • Drive Point of Sale (POS) systems functionality and support in achieving the Group's overall strategic objectives.
  • Understand and adhere to Famous Brands POS methodology, and framework
  • Technical: Drive the resolution of technical issues experienced with all POS systems, along with new software releases.
  • Provide technology support when integration with POS systems is required.
  • Remain abreast of key trends and developments relevant to POS environments.
  • POS Databases: Management of Mugg & Bean and Wimpy POS database
  • POS Vendors: Manage the Service Level Agreements with all POS service providers.
  • Guide the resolution process

DATABASE ADMINISTRATION:

  • Work closely with the POS Support Specialists to ensure all programming is completed on time and accurately with regards to the following:Biannual menu launch, programming changes and final sign off
  • National promotions Local store marketing initiatives
  • Troubleshoots POS and backoffice problems and collaborates with vendors and other support technicians to resolve support issues

POSI UPLOADER:

  • Monitor the receipt of daily transaction files from all restaurants (FB Connect)
  • Business Errors:Responsible to fix all Business errors in error logs.
  • Implement controls to mitigate business risk and eliminate the number of error files.
  • Master data:Responsible for the integrity of the data that comes through the POSI uploader, by ensuring that Dimension Manager is kept up to date.

SPECIAL PROJECTS:

  • Consumer facing Tech Projects linked to POS integrations.
  • Support in the execution of all Consumer Facing Tech Hub projects.

HAPPY HIGH PERFORMING PEOPLE:

  • Ensure that the core mission, vision, and values of Famous Brands are always executed.
  • Celebrate success amongst the team.
  • Develop and maintain strong stakeholder relationships and deliver mutually established goals.

Formal Education

  • Matric essential
  • Hospitality Degree or equivalent

Experience
years' experience in POS functionality (Cloud-based)

  • Extensive knowledge of POS testing strategies
  • Experience maintaining POS systems
  • Experience and knowledge of food cost calculations
  • Experience in a multichannel or Omnichannel environment
  • Advanced knowledge of Microsoft Excel & PowerBI
  • Good understanding of database structures and rules
  • Good understanding POS infrastructure and integration

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