Payment Systems - Johannesburg, South Africa - Helen Wilson Recruitment
Description
Overall job purpose
The key areas of responsibility entails managing the end-to-end projects, governance functions and administration services of various payment systems with various stakeholders.
Education and experience
- Bachelor's Degree in Management or Commerce
- 46 years' experience in payment systems operations environment (NPS)
- 46 years' experience in Operations Management
- 46 years' experience in Project Management (advantageous)
Knowledge:
- Advanced Microsoft 365 suite of products
- Process Management (define, develop, execute, and optimise)
- Processes Mapping
- Project Management
Responsibilities
- To manage and lead the endtoend administration and operational processes and services.
- Support the payment systems and operations environments
- Be accountable for the administration standards and services delivery
- Support internal processes and deliverables
- Ensure the Governance Framework is adhered to
- Custodianship of the change management processes
- Custodianship of the endtoend operational processes and optimisation thereof for efficiency and effectiveness of services
- Manage the delivery of the document management standards and processes
- Ensure compliance to all relevant policies and governance for the administrative and operational functions
- Ensure delivery according to set standards, service level agreements and governance requirements.
- Coordinate and manage alignment of operational processes and administration functions
- Support the daytoday operational processes and escalations with effective solutions.
- Develop and deliver management information (MIS) required to effectively monitor and manage
- Ensure effective stakeholder management, internally and externally.
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