Asst. Wedding - Cape Town, South Africa - HotelJobs
Description
JOB PURPOSE:
To liaise with all clients, ascertaining their requirements and coordinating as well as successfully executing weddings and events in a timely manner in accordance with the set standard with the intention of ensuring that the highest standard of performance and service is achieved by all relevant parties.
EMPLOYEE VALUE PROPOSITION:
ORGANISATIONAL POSITIONING:
Department:
Food and Beverage
Reporting to:
Wedding and Events Manager
MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:
Grade 12
Hotel, Food and Beverage or Events Diploma
2 years Wedding / banqueting reservations and operations experience in a 4* or 5* Hotel.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel and Sales and Catering
Sound business acumen/Ability to interpret budgets and Business Reports. PNLs and forecasts.
Highly presentable
Excellent command of the English language with solid verbal and written communication skills
Able to work flexible hours including weekends and public holidays
ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:
Previous Food and Beverage operational experience mandatory
Third European language
Knowledge of Opera
Knowledge of Micros
Fluency in Xhosa and/or Afrikaans
KEY PERFORMANCE OBJECTIVES:
actively living the company mission and values and striving to deliver on our promise of "No Request too Large; No Detail too Small" at all times
owning and practicing the Service Standards every day in every interpersonal encounter whether with guests, colleagues or suppliers
ensuring that you a familiar with, and adhere to, the Hotel's code of conduct as set out in the Employee handbook
creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections
working together with your manager and team to be as effective and productive as possible by accepting constructive feedback and embracing all training and development opportunities made available to you
**MUST HAVE WEDDING PLANNING EXPERIENCE
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