Telesales - Roodepoort, South Africa - Zig Trading (Pty) Ltd

Zig Trading (Pty) Ltd

Verified Company

Roodepoort, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Description:
Telesales Representative

Position Overview:

Key Responsibilities:

Outbound Calling:

Initiate outbound calls to potential customers using provided leads or generated lists.
Introduce products or services, creating interest and explaining their benefits.

Lead Qualification:

Qualify leads by understanding customer needs, budget constraints, and decisionmaking processes.
Determine if the prospect is a good fit for the products or services offered.

Product Knowledge:

Develop a deep understanding of the company's products or services.
Effectively communicate product features, advantages, and benefits to potential customers.

Sales Pitch and Presentation:

Deliver a compelling sales pitch tailored to the needs and interests of the prospect.
Overcome objections and address concerns to move the prospect toward a positive purchasing decision.

Sales Closing:

Use effective closing techniques to secure sales and achieve monthly or quarterly targets.
Set up appointments or followup calls as needed to finalize deals.

Customer Relationship Management:

Build and maintain strong relationships with customers.
Provide excellent customer service, address inquiries, and ensure customer satisfaction.

Record Keeping:

Keep accurate and detailed records of customer interactions, including calls, responses, and sales achieved.

Collaboration:

Coordinate with the sales team and other departments to optimize sales efforts and customer satisfaction.
Provide feedback on customer preferences, objections, and market trends.

Qualifications:

Proven experience in telesales or a similar outbound calling role.
Excellent verbal communication skills and active listening abilities.
Persuasive and resultsoriented with a strong closing ability.
Ability to work in a fastpaced, targetdriven environment.

Education and Experience:

High school diploma or equivalent (required).
Previous experience in telesales or a related field (preferred).

Join our dynamic telesales team and contribute to the success of our organization by effectively promoting and selling our products or services over the phone.

Experience: