General Manager Boutique Hotel West Coast, Western - Paternoster, South Africa - HotelJobs
Description
Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences? Do you thrive in a dynamic environment where you can oversee all aspects of a boutique hotel operation? If so, we have an exciting opportunity for youPosition:
General Manager
Location:
West Coast, Western Cape
Our client is a boutique hotel committed to providing unparalleled service and creating memorable experiences for their guests.
Nestled in Paternoster, their hotel offers a unique blend of luxury and charm, attracting discerning travellers seeking a one-of-a-kind stay.
Description:
- Oversee all operations of the boutique hotel, including front and back of house departments, as well as food and beverage services
- Ensure exceptional guest satisfaction by maintaining high standards of service and hospitality
- Manage and mentor a team of dedicated staff members, fostering a positive work environment
- Develop and implement strategic plans to drive revenue growth and maximize profitability
- Maintain property standards and ensure compliance with all regulatory requirements
- Handle guest inquiries and resolve any issues promptly and professionally
- Work closely with vendors, suppliers, and partners to optimize services and offerings
- Take ownership of the hotel's financial performance, including budgeting and forecasting
Requirements:
- Proven experience in a similar role within the hospitality industry, preferably in a boutique hotel setting
- Strong leadership skills with the ability to motivate and inspire a diverse team
- Excellent communication and interpersonal abilities
- Exceptional organizational and time management skills, with the ability to work under mínimal supervision
- Detailoriented with a focus on delivering excellence in all aspects of hotel operations
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of industry trends, best practices, and regulatory requirements
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