Senior Fleet Controller - Pretoria, South Africa - Bright Placements

Bright Placements

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Experience:
Fleet Controller: 4 years as fleet controller and 2 years as senior overseeing a team (required)

Route Planning & Scheduling: 2 years (required)
Truck Monitoring &

Driver Management: 2 years (required)

Client Management &

Relationship Management: 2 years (required)

Assist the Operations Manager in overseeing a team of fleet controllers.
Manage the effective coordination of bookings by working closely together with all relevant teams.
Focus on continually improving fleet utilisation, productivity, and efficiencies.
Manage escalated customer problems, changes, and queries to achieve the best outcome for all parties involved whilst maintaining the highest level of customer service.
Manage and coordinate education and training of junior and/or new team members in all aspects of operations.
Oversee the booking and deployment of drivers and trucks to ensure optimal utilisation, cost effectiveness and the highestlevel of customer service is maintained at all times.
Oversee the capturing and updating planned loads on Fleet Management Systems as well as the allocation of planned loads to drivers and trucks.
Ensure drivers received their loading instructions; ensure they are aware of what is expected of them as well as informing them of any changes.
Ensure that planned and scheduled loads are picked up and delivered on time as well as update stakeholders on progress and delays.
Ensure that all POD and related documents are clearly and correctly scanned and submitted by driver via the Tom-Tom and that hard copies are handed in when in the yard.
Monitor the diesel consumption and driver efficiency and inform Training Centre of poor diesel and driver performance.
Responsible for managing debriefing sessions with truck drivers and to assist driver's with all queries they may have.
Update the daily attendance register of drivers as well as manage all planned and unplanned timeoff.
Inform Call Centre of any breakdowns or related issues and followup on ETA to resolve.

Qualification and experience:

Minimum grade 1 46 years related experience as a Fleet Controller in the road freight/logistics industry
Basic knowledge of excel, word and general computer literacy is paramount.
Fluent in English and Afrikaans.

Ability to commute/relocate: