Operations Support Specialist Pension Payroll - Sandton, South Africa - Momentum Corporate

Thabo Mthembu

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Thabo Mthembu

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Description

IntroductionRole Purpose**- Provide an effective and efficient technical support service to the administration team to ensure correctness and consistency in processes which includes queries and projects


Requirements:


  • Matric
Years' retirement fund experience


Duties & Responsibilities

  • Take ownership of and manage all aspects of Section 14 processes for Living Annuitants
  • Take ownership of and manage all aspects of Annual Tax recons and IRP5 Distributions, Fixed Tax Implementation
  • Contribute and ensure compliance to governance, relevant legislation, and risk mitigation strategies.
  • Contribute to the design, implementation, and management of the reporting facility on service delivery.
  • Coordination/ Ownership of various specialised projects assigned by management.
  • Provide monthly reports to management, highlighting any issues and recommend actions to resolve concerns or problems related to this environment.
  • Maintain a consistent service delivery to ensure client retention and satisfaction.
  • Ownership of the annual financial and valuation data review.
  • Address audit and or actuary queries.
  • Ownership and management of Benefit statements, Annual increases/Bonuses, annual newsletters. Provide current templates to client engagement for approval and log changes requests with IT.
  • Request data extract, checking all information and consulting with Admin Manager for final approval.
  • Distribution of adhoc fund communication in conjunction with Client Engagement.

Competencies

  • Interpersonal and communication skills
  • Analytical skills
  • Attention to detail Accountability
  • Time management

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