IT Technical Support Level 1 with Team Lead Responsibilities - City of Johannesburg, Gauteng

Only for registered members City of Johannesburg, Gauteng, South Africa

2 weeks ago

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Job summary

We're Hiring: IT Technical Support Level 1 with Advanced Networking (Level 2+) Skills | US Hours. Heya is looking for a proactive and technically skilled IT Level 1 Support Technician who also brings strong Level 2+ networking expertise.

This role combines hands-on end-user IT support - such as PC setup, deployments, and user management in a Microsoft environment - with deeper responsibility for troubleshooting and maintaining network infrastructure.,

Key Responsibilities

  • End-User and Helpdesk Support
  • Provide first-level technical support to end users
    , including troubleshooting hardware software and basic network connectivity issues

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