Sales Assistant - Durban, South Africa - Crocs South Africa

Crocs South Africa
Crocs South Africa
Verified Company
Durban, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.


Company Values:


  • We commit to the wellbeing of our team
  • We work with a positive attitude
  • We believe in our team

Responsibilities:


Customer Service & Sales

  • Acknowledge every customer within 30 seconds
  • Deliver excellent customer service to every customer following the Crocs customer service procedures
  • Establish your customers needs and use your technical knowledge to demonstrate benefits to meet those needs
  • Close the sale & secure add on sales
  • Invite your customer to back & turn them into Crocs fans
  • Monitor your daily sales against your individual budget every few hours

Inventory

  • Replenish footwear, apparel, and accessories from the storeroom daily
  • Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
  • Ensure stock entries in the POS systems are accurate
  • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
  • Process customer orders

Daily Operations

  • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
  • Assist the manager with open and closing the store

Training

  • Your training is your responsibility
  • Ensure you are allocated a buddy initially & that you learn from them
  • You must attend quarterly training sessions & complete the assessments
  • Ensure you receive monthly feedback from your manager
  • Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
  • These are essential as they will determine your eligibility for promotions

Merchandising

  • Observe the store & maintain stock presentation in accordance with the Crocs standards
  • Ensure sizes are replenished
  • Assist the team to change the windows/ Mannequins fortnightly
  • Ensure POS materials are stored in the area to avoid damage

Why work for us:


  • Fast growing and wellestablished brand
  • Extensive growth opportunities within
  • Company upskill employees and provide training opportunities

Requirements:


  • Grade 12 or Equivalent
  • 6 months of customers services experience
  • Crocs product knowledge advantageous
  • Able to work flexible shifts
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