Operations Manager - Johannesburg, South Africa - Secondments Recruitment

Secondments Recruitment

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Advert Summary:

To lead and manage a team of administrators dealing with claims, data and contributions and ensuring that daily operational administration functions are performed accurately, efficiently and timeously

Minimum Requirements:

TECHNICAL COMPETENCY REQUIREMENTS
Working knowledge of Pension Fund Rules

Basic knowledge of Income Tax Act, Divorce Act, Pension Funds Act, Child Care Act, Marriage Act, Recognition of Customary Marriage Act, Mental Health Act
Excellent understanding of Benefit administration and Member Data Management
Knowledge of Law - Section 37 (C) allocation of death benefit lump sums

REQUIRED MINIMUM EDUCATION/TRAINING

Relevant Bachelor's Degree.

Registered with professional bodies - where applicable.

REQUIRED MINIMUM WORK EXPERIENCE

At least 6 years job-related experience (preferably in a pension administration managerial role), which should include at least 2 years' experience in a management role.

Analytical with strong planning and administrative skills

Duties and Responsibilities:

Manage internal departmental functions and processes

Develop and implement plans for the section that support Pension Administration services and company's objectives, ensuring optimisation of current business and workflow processes
Manage and monitor

Project Management

Participate in the Fund's overall projects as required with continuous focus on Business Processes, system enhancements, omni channel business insight, contributing expertise to enable project objectives to be met.

Draft reports as part of the project deliverables.

Provide input to the strategic management of the section

Contribute ideas for improved service delivery at Management meetings.
Compile comprehensive business reports for this function, highlighting successes and risks in terms of achieving the section's objectives

People Leadership

Manage planning of resource requirements, ensure sufficient capable resources are in place to meet service delivery demands, maintaining the effective and efficient capability of the department.

Financial management

Forecast annual capital and operational expenses, for the section, in line with corporate policy.
Manage costs against approved budget, providing meaningful variance analysis reports

Corporate Governance

Ensure compliance to procedures and relevant legislation
Provide detailed, accurate information for internal and external audit purposes within specified deadlines

Contribute to the team

Provide assistance to internal and external stakeholders, as required.
Assist with follow up on issues identified within the section.