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What You'll Do:
- Delivering world-class support to our top clients.
- Maintain a balanced proactive/reactive relationship with your assigned accounts.
- Dedicated duties include account monitoring, regular check-ins and relationship building.
- Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Have: - 2+ years customer service/relationship experience, preferably B2B
- In-depth understanding of the influencer marketing's ecosystem
- Bachelor's Degree (Business, Marketing or related field a plus)
- Consistent track record of providing stellar support to customers.
- Strong understanding of the digital marketing ecosystem
- Healthy dose of initiative and the ability to remain flexible
- Detail-oriented and able to efficiently prioritize tasks
- Be a critical thinker and an inventive problem-solver
- Professional communication skills
- Enthusiastic teammate
- Great conflict resolution skills
- Excellent time management skills
Nice to have: - Affiliate & Partnerships Industry Fundamentals Certification by PXA
*Customer Service jobs in south africa
*Customer Success Manager (Affiliate & Influencer) in Cape Town -
Success Manager
1 week ago
Tower Group Cape Town, South AfricaOur client based in **Cape Town**, within the **cryptocurrency industry**, is an **online trading brokerage** providing one of the world's **best** trading experiences and is now in search of a **Success Manager.** · **This position requires a persuasive, proactive and driven ind ...
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Customer Success Manager
1 week ago
CM Cape Town, South AfricaAll tech stuff, but we believe people make the difference. And that is exactly what our bright bunch of ambitious caring colleagues do. Every day. Together. Entrepreneurial people are the beating heart of our club. And this way, we can take on any challenge that comes our way. Ou ...
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Customer Success Manager
3 days ago
DigiCert, Inc. Cape Town, South Africaat DigiCert · Cape Town · ABOUT DIGICERT · We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire in ...
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Customer Success Manager
1 week ago
Redherd Cape Town, South AfricaOur client is a South African based security vendor with a global reach and customers in the highest spheres of technology and innovation. They provide real-time reporting on adversaries interacting with your networks or snooping around your infrastructure, allowing you to identi ...
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Customer Success Manager
1 week ago
HANGAR49 Cape Town, South Africa**The Top Priorities for the Role**: · TO MANAGE YOUR OWN CLIENT LIFECYCLE, WHICH IS BROKEN UP INTO 4 KEY AREAS: · - ONBOARD OUR CLIENTS, by building trust and demonstrating excellence · - SUCCESSFULLY RUN 6 WEEK "FLIGHT PLANS" (AGILE SPRINTS) PER CLIENT - this involves understan ...
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Customer Success Manager
1 week ago
HANGAR49 Cape Town, South AfricaThe Hangar49 team is looking for a Customer Success Manager who is a natural people person and excellent at building and nurturing client relationships. The Customer Success Manager will be responsible for owning the client lifecycle from onboarding of new clients as well as mana ...
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Customer Success Manager
1 week ago
dLocal Cape Town, South Africa**Why you should join dLocal?** · dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merch ...
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Student Success Manager
4 days ago
FourthRev Cape Town, South Africa**Your Mission** · As our Success Manager you will be the key contact for learners enrolled with the career accelerator programme and be responsible for ensuring & enabling learner success at every step. · You will support, encourage and guide learners through their career accele ...
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Customer Success Manager
1 week ago
Fiskal Finance Cape Town, South AfricaAs a Customer Success Manager, you will be working closely with clients to build sustainable and long lasting relationships, with an exceptional customer experience, ensuring that we meet our service level agreements and be the glue between clients and technical team members. Thi ...
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Client Success Manager
1 week ago
VA Central Ltd Cape Town, South Africa Full timeAre you passionate about real estate and eager to join a dynamic team? Our client, a leading Estate Agent consultant in the UK, is seeking a talented Client Success Manager to join their growing team. · **About the Role**: · As a Client Success Manager, you will play a crucial ro ...
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Client Success Manager
4 days ago
Office Beacon South Africa Cape Town, South Africa**Client Success Manager - Promotional Products Industry** · A Client Success Manager plays a pivotal role in fostering strong client relationships and ensuring utmost satisfaction. As the primary point of contact, you will be instrumental in nurturing lasting partnerships and dr ...
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Onboarding Success Manager
1 day ago
Impact Cape Town, South Africa**Our Company**: · If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. · If you have a desire to work in an organisation that is: · - ...
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Client Success Manager
1 week ago
Crayon Cape Town, South Africa**How you'll role** · As a Client Success Manager in the reservations department, your role is crucial in overseeing reservations, optimising occupancy, maximising revenue, and providing an outstanding guest booking experience. This position demands excellent organisational abili ...
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Client Success Manager
1 week ago
VA Central Ltd Cape Town, South Africa Full timeAre you passionate about real estate and skilled at building strong relationships with clients? Do you thrive in a dynamic environment where you can make a significant impact on the growth of a brand? If so, we have an exciting opportunity for you to join our team as a Client Suc ...
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Customer Success Manager
4 days ago
Impact Cape Town, South Africa**Our Company**: · If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. · If you have a desire to work in an organisation that is: · - ...
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Customer Success Manager
1 day ago
TalentintheCloud PTY Ltd Cape Town, South AfricaA rapidly growing South African-based fintech start-up is building Africas most equitable consumer payments platform experience for consumers and merchants. Their mission is to empower consumers and merchants by providing flexible payment solutions that are easy to use, safe, and ...
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Customer Success Manager
1 day ago
2U Cape Town, South AfricaAt 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers ...
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Customer Success Manager
1 day ago
HANGAR49 Cape Town, South AfricaThe Top Priorities for the Role: · TO MANAGE YOUR OWN CLIENT LIFECYCLE, WHICH IS BROKEN UP INTO 4 KEY AREAS: · ONBOARD OUR CLIENTS, by building trust and demonstrating excellence · SUCCESSFULLY RUN 6 WEEK "FLIGHT PLANS" (AGILE SPRINTS) PER CLIENT - this involves understanding who ...
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Customer Success Manager
4 days ago
Genius Sports Cape Town, South Africa**A bit about us** · Do you want to join one of the world's fastest growing sports technology companies? · Genius Sports is at the epicentre of the global network connecting sports, brands and fans through official live data. Our mission is simple. We champion a more sustainable ...
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Customer Success Manager
1 day ago
Pure Placements (PTY) LTD Cape Town, South Africa**Salary and Benefits** · Basic - R25k - R30k pm + commission · Medical Aid | Group Risk | Funeral Policy | Access to the Planet Fitness Gym | Staff Meals x 3 Daily · Probation Period - 6 months (Benefits listed above activate after 3 months) · **Job Summary**: · **Key Responsibi ...
Customer Success Manager - Western Cape, Cape Town, South Africa - Impact
Description
Impact's job vacancy, Career and Recruitment
Job title : Customer Success Manager (Affiliate & Influencer) jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 22, 2024
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