Client Success Manager - Cape Town, South Africa - VA Central Ltd

VA Central Ltd

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Full time

Description

Are you passionate about real estate and skilled at building strong relationships with clients? Do you thrive in a dynamic environment where you can make a significant impact on the growth of a brand? If so, we have an exciting opportunity for you to join our team as a Client Success Manager.

In this role, you will play a vital part in assisting clients with portfolio management, reaching out to landlords, and nurturing relationships to drive business growth.

Key Responsibilities:

Cold Calling: Initiate contact with landlords who are interested in expanding their portfolios. Conduct outbound calls to generate leads and book appointments for portfolio management consultations.
Relationship Nurturing: Build and maintain strong relationships with clients by understanding their needs, addressing concerns, and providing exceptional customer service.
Booking Calls: Schedule and manage appointments for portfolio management consultations. Ensure that client inquiries are promptly addressed and appointments are efficiently managed.
Cultivating a

Sales Pipeline:
Develop and maintain a robust sales pipeline by continuously identifying and pursuing new business opportunities. Track progress and follow up on leads to drive conversions.

Brand Growth: Contribute to the growth of the brand by representing the company in a professional manner and delivering excellent service to clients. Actively promote the company's services and offerings to potential clients.

Requirements:

Proven experience in cold calling and sales, preferably in the real estate industry.
Strong communication and interpersonal skills, with the ability to build rapport and maintain longterm relationships.
Excellent organizational and time management abilities, with a keen attention to detail.
Selfmotivated and resultsoriented, with a proactive approach to achieving targets and objectives.
Ability to work independently as well as part of a team in a fastpaced environment.
A genuine passion for connecting with people and helping them achieve their goals.
Flexibility to adapt to changing priorities and business needs.
Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).

Hardware Requirements:

Own computer or laptop minimum i5 processor
ADSL/Fibre line with a minimum of 50 mbps line
Headphones for use with our VOIP system
Antivirus installed
UPS/Backup battery for load shedding

Working Hours:

09:00 - 18:00 UK Time

Job Types:
Full Day, Permanent

Salary:
R20 000,00 per month

Experience:

Cold Calling: 2 years (required)