Senior Media Strategist - Johannesburg, South Africa - Crayon

Crayon

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

How you'll role

As the Senior Media Strategist, you will play a pivotal role in fostering strong client relationships and driving business growth.

You will serve as the primary point of contact for assigned clients, understanding their unique needs, and collaborating with internal teams to deliver tailored solutions.

Your strategic thinking, excellent communication skills, and ability to navigate complex situations will contribute to client satisfaction and the achievement of company goals.

What you'll do

Cultivate and nurture relationships with assigned clients, becoming a trusted advisor and understanding their goals and challenges
Maintain regular communication to provide updates, address inquiries, and gather feedback
Act as the bridge between clients and internal teams, ensuring smooth collaboration and project execution
Develop comprehensive account plans in collaboration with clients, aligning their objectives with our products/services
Identify growth opportunities and tailor strategies to meet evolving client needs
Monitor key performance indicators (KPIs) and leverage data to provide insights and recommendations
Proactively identify challenges and potential issues in client accounts
Develop creative solutions and collaborate with crossfunctional teams to ensure timely problem resolution
Support FD & MD in contract negotiations and discussions on pricing, terms, and renewals
Present compelling business cases that demonstrate the value of our offerings to clients
Collaborate closely with sales, marketing, and product teams to align strategies and deliver cohesive solutions
Share client feedback and insights to contribute to product/service enhancements

What you'll need

58 years of experience in a similar role
Experience in both traditional and digital media
Excellent written, verbal, and presentation skills and the ability to seamlessly adapt in order to communicate effectively with those around you
The ability to develop and maintain excellent relationships internally with your team and colleagues, and externally with the clients, media owners, partner agencies, and the industry at large
The ability to persuasively articulate strategy, rationale, and ideas
The ability to negotiate and filter relevant information
The ability to manage people and work in a team environment and deal with a diverse range of personalities
Be digitally connected with an insatiable curiosity