Ict Support Technician - Johannesburg, South Africa - University of the Witwatersrand

University of the Witwatersrand
University of the Witwatersrand
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Key Performance Areas:


  • Installation, maintenance & trouble shooting of computing hardware & software.
  • Computing desktop support and user assistance for academic, administrative and support staff as well as postgraduate students.
  • Troubleshooting & faultfinding on network devices such as switches, routers, connectivity of computing equipment, Wifi wireless devices & hubs etc.
  • Administer ICT procurement of computing hardware & software products from university approved suppliers.
  • Administer, maintain & manage INTEL Modular server systems with Win 2012 R2 Datacenter OS.
  • Manage, supervise and coordinate ICT projects in the School.
  • Administer inventory system of ICT equipment in the school.
  • Familiar with the University Integrated Campus Manage (ICAM) networking systems.
  • Maintain at all times University ICT policies & ICT working orders of the school.

Key Competencies:


  • High level of Honesty, Integrity, and Reliability.
  • Patience in dealing with the ICT support needs/requirements of staff and postgraduate students in the school.
  • Show initiative able to be proactive and plan for contingencies.
  • Accuracy and attention to detail.
  • Flexibility and selfmanagement able to work independently and under pressure.
  • Must have excellent interpersonal skills, including ability to work in a team.
  • Good communication, public relations & writing skills.
  • Excellent organizational and time management skills.
  • Able to multitask.

Minimum Requirements:


  • Recognized tertiary IT qualification such as B.Tech degree in IT or current Microsoft Certified Professional certifications and/or CompTIA Network+ or Security+.
  • Five years' experience of ICT technical support services in a higher educational teaching environment. Experience in a University ICT institution/s will be an advantage.
  • ICT problemsolving, planning, and analytical thinking skills must be properly developed to be able to maintain high standards of support services in a dynamic multidisciplinary University teaching and research environment.
  • A valid driver's license
  • Detailed Description
Job Requirements

Additional Details

How To Apply

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Closing date:
Friday,31 January 2023**
éCommitted to excellence and equity**Minimum Salary
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Amount of Travel
Work At Home
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