Product Manager Global Grade 12 - Isando, South Africa - Barloworld Equipment

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter


Description

Key Outputs

  • Lead the effort within the Dealership to grow Parts Product revenue and achieve goals agreed to with Dealer management
  • Establish Dealership targets for profit/loss and margins
  • Lead and opportunity identification, qualification, development, and closure
  • Lead and participate in sales meetings and present information on inventory, finance, marketing, and new product updates of the Parts Product class
  • Establish business performance benchmark parameters and ensure they are kept current and effectively communicated internally and externally
  • Achieve expertise in the Parts Product through training, research, and continual learning including new product introductions (NPI), improvements, and Parts Product extensions
  • Promote recommended solutions to customers in concert with the PSSR or ISR. Support BWE team sell the Parts Product in partnership with PSSRs, ISRs, Parts Counter Sales, and others
  • Track significant activities of Parts Product class competitors in the Dealer's territory and the product performance of the Dealer's offerings in the Parts Product class
  • Provide expertise to assist the Dealership with the analysis, implementation, and support of the Parts Product initiatives
  • Manage expenses and investments including parts inventory and marketing
  • Recommend Caterpillar and Dealer solutions to customers based on research
  • Provide support and guidance to personnel within the Service Department, Customer Support Agreement (CSA) Department, Machine Sales team, Product Support team, Parts Operations, and Marketing
  • Identify, create, deploy, and oversee achievement of marketing programs at the Dealership designed to increase business in the Parts Product class
  • Facilitate the development and execution of merchandising programs
  • Provide recommendations and partner with the Dealer Inventory Control Manager for the Parts Product class, manage expenses and inventory investment
  • Use software tools (e.g., Microsoft Excel, Word) to analyse data, create recommendations, and propose solutions to customers
  • Prepare written reports and recommendations as required by the Dealership
  • Provide training in the Parts Product class for ISRs, PSSRs, Parts Counter Sales, MSRs, and others as required by the Dealership
  • Develop and maintain detailed information concerning Parts Product usage and practices
  • Conduct field follow and field tests on Parts Product(s) represented
  • Submit competitive pricing and product information to develop value comparisons to Caterpillar
  • Work with Machine Sales Department on Parts Product selection for new machines
  • Work with Dealership in identifying short
- and long-term strategy for represented Parts Product(s)


Qualification, Experience and Competencies

Minimum Required Qualification

  • Relevant Tertiary Qualification (NQF Level 6) / Technical trade with experience in an equipment sales environment
  • B. Engineering Degree (Mechanical / Mining / Electrical) an advantage
  • BWE Leadership Development Course (MMDP) / Project Management / Marketing qualification an advantage
  • A minimum of 3 years' related business experience in parts/service environment
  • PSSR Advanced Certification Completion (advantageous)

Minimum Required Experience

  • Competence in Microsoft Office
  • Proven CAT Product Knowledge
  • Sound Business Acumen

Minimum Required Competencies

  • Sales Competencies (according to Global S Competency Assessment)
  • Influencing and Negotiation
  • Problem solving
  • Analysis
  • Innovation / Creativity

More jobs from Barloworld Equipment